Pepe's Towing Service

Pepe's Towing Service

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Pepe's Towing Service ico

(142)

Auto Repair Stations

San Bernardino County . California

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  • Intro
  • Photos
  • Location
  • Reviews

Pepe's Towing Service Introduce

Pepe's Towing Service is a local business providing towing, roadside assistance, and vehicle storage solutions in Fontana, California. Located at 8828 Beech Ave, they work with the CHP for accident-related vehicle removals. Their services include emergency towing, long-term storage, and assistance with paperwork.

  • Services: Towing, Roadside Assistance, Vehicle Storage
  • Location: 8828 Beech Ave, Fontana, CA 92335
  • Contact: 1 909-357-3452 (for emergencies)

Customer feedback reveals mixed experiences. While some appreciate the availability of services and Carmen's kindness, others express concerns about high fees, lack of transparency, and poor customer service. A customer shared their experience of being charged $668 for 3.5 days, finding hidden fees, and feeling pressured into additional payments. Another highlighted issues with staff rudeness and unclear policies.

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Location

Customer Reviews

**CORRECTION** Its not a dirt lot. Cars are still being moved around a crowded lot with a forklift. Greedy and shady. I'm not accusing but I wouldn't doubt that peoples cars get damaged here and this disgusting place gets no consequence. Based off of experience, I can only say that Carmen was kind, helpful and honest despite the inconvenience of the matter. However, $668 for 3 1/2 days. The rest of you can try to hide behind your "professional" verbal usage through your posted responses all you want. This business is strictly "take all we can" and they know it and come off proud of it. You have to have no compassion or heart to charge these rates to people who can barely survive in this economy. EVIL GREED. P.S. They won't let you go in the back even supervised (at first) to locate your registration. Funny how mine went missing and THEN they allowed me to go back there and look for it. No surprise, it's magically gone. Had to go spend another $27 to get a copy and come back with 3 minutes before 5PM. Would of had to pay another $77 to pick it up the next day.

Feb 10, 2025 · Britt Dee

This place lies about everything. The workers are very rude when you question them about fees and times. No signage to indicate what hours are considered after hours. I blame the CHP for allowing peoples cars to be taken, whether it be an accident or removal of vehicles. I would never do business with them. If I wasn't hurt I would have waited until AAA came. This system that they have with the CHP is a SCAM. The fact that you are at the whim of others ro decide where to take your car when you have been in an accident, which means no control. I'd rather push my car to my home than to have to deal with Pepe's towing.

Dec 27, 2024 · DICHRISTA JOHNSON

Bought an 2007 ford focus 250k miles from a auction they had last year in july paid $800 for the car mechanically speaking it had motor mounts nd power steering issue fix that bd in the truck was loaded w an tattoo kit nd a desktop sold whatever was in the trunk nd got half my money bk

Jan 29, 2025 · Trevon Lang

They are theives.they towed ur car if u have permit also and damage ur car.government should take strict action against these companies.they are stealing people money.they charge us 600$ for just 2 miles.

Jan 21, 2025 · Surbhi sethi

They tow my car because the driver made the conclusion that it was park at a firelane. I spoke with the management where I live and they said is not a fire lane. But pepe's doesn't want to acknowledge that they made a mistake. At the end of the day I am down 455 dollars because that is how much it cost to get my car back....I would stay away from them. I add it a picture of evidence. I check with the city and they said the same thing there is no firelane. I know it doesn't have to be mark to be a firelane. That's why I check with the city. The time the driver calling in are wrong as well. Predatory behavior. Sad that in hard times people don't have a heart...

Feb 24, 2024 · Douglas Aguilar