Phelan Express Automotive Repair and STAR Smog

The MOST fair auto mechanic I’ve ever been to. I couldn’t express in words how grateful I am to them for how much they’ve been able to help with my vehicle, and the cost is always affordable. They are honest and incredibly kind - I will choose to take my car here every single time I need something and recommend them to everyone I know.

Nov 08, 2024 · Shalinee Lewis

I'm going to go ahead with a 4 star rating. 3 sets of front struts on a 2014 Ford AWD escape in 2000 miles. They warrantied but claimed I was driving it abusively. I didn't agree. They claimed the transmission was the problem, which it wasn't. After going round and round after the initial repair requested was to "go through the suspension, drivetrain and brakes front and rear. Wheel bearing to wheel bearing left to right, front to back, and whatever it costs, it costs. Whatever it needs, replace it. Price is irrelevant. Come to find out... After the 3rd set of front struts, and a severe front noise hadn't gone away. Miraculously an engine mount was spotted. And was the culprit all along. Kudos to the owner who stepped up and took responsibility for the missed diagnosis from the start. They've done work on my F250 intake manifold and replaced a spark plug that blew out. So, the technicians might overlook a few hard to find problems and blame the car owner for abusive treatment, all in all, I think they deserve a 4 star rating.

Jan 24, 2025 · Ashley Newberry

Became our go-to place once we discovered their great service. Much preferred over going to the car dealerships.

Feb 08, 2025 · Sharyn Deeringer

If I could give this place a zero rating, I would! I’m beyond mad. I got my brakes done in December 2023. I have a Subaru Impreza. They continued to argue with me that they needed to do a diagnostic and they needed to check my transmission because they thought the shaking when I brake is my transmission. I continued to argue that my transmission is fine because it is a relatively brand new car. 450 dollars later, my brakes continued to squeak and my car still would shake when I would brake. I called them and they stated that some brakes just are more squeaky. Fast forward to February of 2024. My brakes still would rapidly shake. I took it to Subaru in May of 2024 and Subaru stated that these brakes and rotors are not new and there was no possible way I could have warped my brakes in less than 2 months. They think that they either gave me used brakes or just rotated my rears to my fronts and fronts to rears. Do not go here! They take advantage of you (especially if you are a young woman).

Nov 02, 2024 · Celina Downing

I have a 00 Sierra 1500. At first friendly was the front man for an easy oil change. But then I needed front brakes later on when I came back. He later sent his guy out there (which was very friendly) and just said flip rotor and replace shoes (I already knew that) I go back in and I ask them to do such thing. The man says "No buddy, come back when you need some brakes" after cracking me a wiseass remark. The job was done for 220 elsewhere and this guy wanted me to grind my rotors down to nothing costing me double if not more the price. I would not even send my mother or my best friend to this shop. 👎

Oct 29, 2024 · Sean Sale