Phoenix Auto Tech

Went there for a dmv required light and break inspection. Most places told me that they didn’t have the certificate I needed so I stuck it out with this man. He pulled the truck in and banged my door on the pole in his shop. He closed the door and drove it in a bit more. Then he replaced two lights in order for my truck to pass. He struggled to assemble the front end. I saw him pull the silver strip, but didn’t think much of it because I assumed that he knew what he was doing. I just noticed that he damaged the part that he pulled. There is no way that he wouldn’t of noticed it. As a woman, it’s already hard enough to find a mechanic that doesn’t take advantage. He chose to stay quiet. I would not recommend this place. I paid over $200 for that simple service and now I have to replace the part he damaged. That is the photo right after I bought it and what I saw today. Horrible service! So disappointed in this man, total lack of honesty.

Oct 28, 2021 · BlessedMommy Campos

DO NOT COME HERE!! I went to run a diagnostic for my check engine light, guy just starts running his machine without telling me beforehand how much that diagnostic would cost me. He later told me it was both of our faults because I didn’t ask and he didn’t tell me. So I felt stuck and had to wait for 2 hours for a part in the COLD just for him to still charge me full price for the diagnostic and the simple replacement of 2 spark plug coils. The next day my car engine light comes back on so I go to his shop and it’s closed! He charged me $120 for the diagnostic and $80 for the parts, equaling $200 for a simple fix. At the end I told him he had to discount me some money for having me wait 2 hours in the cold when he told me it would only take 45mins and because he didn’t even ask me if I was okay with the diagnostic service cost, so he discounted my total by $10.

Dec 17, 2021 · M G

They try to milk you for your money. I called for an estimate on a CV axle replacement. I had already bought the part at autozone, so I would only be paying for labor. The estimate they gave me was $300 WITH my part. A job that takes less than an hour would be $300. Definitely call other places before going here. Their ethics is not to par.

Sep 10, 2021 · Fabian Gutierrez

I've been going to Phoenix Auto Tech for several years. Alfonso, the owner knows his stuff and he's always able to figure out the problem and get it promptly fixed. I was initially referred to Phoenix Auto Tech by another auto shop that couldn't resolve engine issues with my 2003 Dodge Ram 1500. The other auto shop indicated they would routinely send their customers to Phoenix Auto Tech whenever they couldn't repair a customer's vehicle.

Mar 22, 2021 · Manny Romeral

Very reliable diagnostic and repair shop. Alfonso does actual diagnostics here, not just those quick plug in and guess "diagnostics" other shops do. He has always been honest and reasonably priced.

Sep 24, 2016 · AJ Rose