Pilgrim Auto

I honestly have no idea how this place has a 3.9 rating. I had the best experience. Marty and his team are so thoughtful. I got a flat tire. They personally came and got my tire replaced it and drove back to put the tire back on my car. Simple acts of kindness like this make people come back. I’ve had the same car guy for 15 years.. But I will be going to Pilgrim from here on out. Steve was great. As I was in the building, he was looking up other parts that I do need for my car. They walked me through every step that they did. I’m very impressed and very thankful. Bless you all.

Aug 08, 2024 · Maranda Eblen

Pilgrim used to be my go to... but I was pretty disappointed when I went for my rear struts and brake pads and Steven charged me $570 dollars... they said it would be $1050 for all 4 and that I had the wrong battery in my car and that they'd replace is for another $500... I bought my car from a certified dealer and never had a battery problem. Down the street they do all 4 struts for $600. Sad to see this place changed.

Aug 30, 2024 · Stefan Luna

Marty and Mike took great care of our BMW 650i Gran Touring Sedan....we bought 4 new run flat Bridgestone 245/40R19...Pilgrim straightened all four wheels which had been severely bent and aligned all 4 wheels....the car had a vibration since we bought it and now it drives smooth as silk! They pulled it all together seamlessly and in just a couple of days and we couldn't be happier!

Jul 14, 2023 · Michael Felsburg

Marty went above and beyond finding me the best price for a relatively obscure tire size that I needed. He found the tires, showed me the savings I was getting, and their team had them installed immediately. Great service!!

Jul 10, 2024 · Diana Patterson

I’ve used these guys for tires on several cars without issue. I brought them my truck with aftermarket, oversized tires to have 2 replaced with new which I provided. Apparently, they were unable to use their mounting machine and opted to mount them manually with pry bars. They severely gouged the both rims around the bead area. When I pointed it out, The manager wouldn’t even go outside to look at it. “Too busy”…. I was the only customer there. He said it took his guys 2 hours so I guess he already knew about it. I didn’t ask for compensation and they didn’t offer. I won’t be back again. It cost me $100. for the installation but they damaged $600. worth of rim. They also lost 2 of the 6 screws for securing the center caps. I wish they’d just said they couldn’t do it.

Mar 17, 2022 · Doug MacKinnon