Platinum Volkswagen Parts Department

+1 516-822-4800
45 Nelson Ave, Hicksville, NY 11801, USA

Operating Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Platinum Volkswagen Parts Department ico

(27)

Auto Repair Stations

Nassau County . New York

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Intro
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Reviews

Platinum Volkswagen Parts Department Introduce

Platinum Volkswagen Parts Department is a trusted destination for all your Volkswagen-related needs, located at 45 Nelson Ave, Hicksville, NY 11801. Specializing in authentic VW parts and expert car repair services, we cater to both vehicle maintenance and performance enhancement. Our dedicated team is committed to delivering exceptional customer service while ensuring your car receives the care it deserves.

High-Quality Parts: We provide genuine Volkswagen components, ensuring optimal performance and durability for your vehicle.
Expert Repair Services: Our skilled technicians handle all types of car repairs, from routine maintenance to complex issues with precision and care.
Emergency Assistance: Whether it's a flat tire or unexpected breakdown, we offer prompt assistance to get you back on the road quickly.
Promotions and Discounts: We regularly run special offers to help you save on parts and services, making high-quality care more accessible for all.
Warranty and Quality Assurance: All our products and services come with guarantees, reflecting our commitment to excellence and customer satisfaction.

Customer feedback highlights both positive and negative experiences. Many appreciate the professional, friendly, and knowledgeable staff who make car service a hassle-free experience. However, there have been concerns raised about refund policies and damaged goods, emphasizing the importance of thorough research before making purchases.

We encourage you to explore our services and trust Platinum Volkswagen Parts Department for all your VW-related needs.

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Customer Reviews

Absolute scam. DO NOT PURCHASE FROM HERE! I bought an extra brake pad set and they promised me a refund. I sent in the original box which was damaged upon arrival to my house as the other parts in the package destroyed it. It was completed unused. They made me pay for shipping and the restocking fee and emailed me saying they cannot issue me a refund as the box was damaged and the part looked like it was used. Customer service 0/5. Don’t purchase or come here unless you want to be scammed.

Jul 02, 2024 · Nicole Small

Very professional, friendly and knowledgeable staff. Getting service completed on my car was a breeze at Platinum.

Aug 11, 2024 · Concetta Herrera

I ordered a gas cap for my 2009 Volkswagen beetle convertible. Before I ordered it, I completed the fit questions online and was told the part would fit my car. it doesn't, the neck and thread are clearing different than the original gas cap. It's been a nightmare communicating with them (email only) with many delayed responses. Now they expect me to pay for the return shipping for their error. Do not recommend.

Sep 05, 2023 · Mary Mc

Great customer service! Great employees! Great service! I want to personally thank Platinum Volkswagen Parts for helping me out with a Key that I needed programmed. DO NOT GO ANYWHERE ELSE- especially third party key programmers! Platinum really took care of me and I can not be more satisfied with their solutions to my problems. I would 10/10 recommend to all! Special thanks to Steve for helping me and providing me with exceptional customer service! Thanks again!

Jun 30, 2022 · Thomas Ferrari

I had the best experience here! I'm from Jersey here for work, and my "check tire" light came on and of course I was so freaking worried. I booked an early appointment and as soon as I arrived I was greeted by Steve. This man was so kind and so knowledgeable my anxiety instantly went away. There ended up being just a pressure balance issue but they made a video showing the process and Steve explained so much to me. Like I am just so blown away. Great place here if I have any issues I may just drive up here just to have them help me!

Nov 08, 2022 · Sanielle Raysor