Platinum Volkswagen - Parts & Service

+1 516-681-1300
www.platinumvw.com
45 Nelson Ave, Hicksville, NY 11801, USA

Operating Hours

Monday 7:30 AM - 4:30 PM

Tuesday 8:00 AM - 4:00 PM

Wednesday 7:30 AM - 4:30 PM

Thursday 7:30 AM - 4:30 PM

Friday 7:30 AM - 4:30 PM

Saturday Closed

Sunday Closed

Platinum Volkswagen - Parts & Service ico

(778)

Auto Repair Stations

Nassau County . New York

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Platinum Volkswagen - Parts & Service Introduce

Platinum Volkswagen - Parts & Service is a trusted car repair store located at 45 Nelson Ave, Hicksville, NY 11801. Known for its expertise in Volkswagen vehicles, Platinum Volkswagen offers comprehensive auto repair services, genuine parts, and exceptional customer care. The facility provides quick service with loaner vehicles available for customers who need a reliable ride during their vehicle's maintenance.

Specialized Service: Focused on Volkswagen models, ensuring your car receives the right parts and repairs tailored to its make and model.
Quick Turnaround: Vehicles are typically serviced within half a day, allowing you to get back on the road quickly.
Friendly Staff: Our team is known for their professionalism and attentiveness, making your car repair experience seamless and stress-free.

Customers highlight the store's positive atmosphere and reliable service. Many appreciate the transparency and clear communication from the service staff, especially their dedicated Service Manager Nathan. With years of loyal customers, Platinum Volkswagen has built a reputation for delivering high-quality care for vehicles and drivers alike.

Monday-Friday: 7:30 AM - 4:30 PM
Saturday & Sunday: Closed

Contact Platinum Volkswagen at 1 516-681-1300 for all your Volkswagen-related needs, ensuring your vehicle is always in top condition.

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Customer Reviews

Always a great experience! Have had my vehicle serviced here for years. Usually have the car fully serviced within a half day. Now have new loaner vehicles on site (if they have vehicle overnight). Car, drives like the day I bought it every time its back from service.

Feb 10, 2025 · jesse humbert

I found the Platinum Service staff friendly and courteous. My service manager Nathan was very attentive to my concerns and he was very upfront and clear with the repair expectations which I appreciated. I would recommend and use them again.

Feb 12, 2025 · Gene Alvarez

Strong verbal communication with all the crew from Volkswagen service. From the time I pulled up to the young man taking the car into the lot, to info about work being done was fantastic. I didn’t have to guess or keep watch watching! I was kept up to date with the service by Nathan , and the service representatives at the desk. Coffee was offered. Thank you

Dec 31, 2024 · Steve Reilly

We used to go to Volkswagen Huntington to get our car serviced there whether it's a small or a big thing but unfortunately it was a disappointment every single time due to couple of nasty crew members there.... This time we decided to take our car to Hicksville Volkswagen. Let me tell you the way Nathan took care of the leak which he found in the car, then to get us a loaner vehicle plus to get the oil change, everything was exceptional. The best part was we didn't had to pay a penny. We're so happy that finally we found a place where the crew members treat you with a happy face & go above & beyond. ⭐⭐⭐⭐⭐ 5 stars to Nathan!!!

Feb 02, 2025 · Sand Fig

Schedule a recall repair and other service for my brand new Atlas, call multiple times to confirm details and obtain a loaner which was never presented as an issue. Kept calling to get confirmation and each dealership has different policies, no one mentions problems. Day of appointment, I call again to confirm as I’m on my way in and now they can’t accommodate me. Now I’m weeks away from fixing a RECALL on the passenger safety system as well as other various issues with the brand new car.

Jan 08, 2025 · Vincent E