Playa Vista Shell Auto Repair

I had an amazing experience at Playa Vista Shell Auto Repair! From the moment I arrived, the team was professional, honest, and incredibly knowledgeable. They diagnosed my car’s issue quickly, explained everything clearly, and provided a fair and transparent estimate.

Feb 07, 2025 · 천하제일멍뭉이

I don't trust these guys. They may be good for an oil change or simple maintenance. I had some trouble of starting the engine on my Audi and let them check what happened to the car, I told them there was some burning smell. They told me it was just some error codes, but the car needed to replace brake and change oil and filter and charged me $900 for the work. I agreed. I drove the car for two weeks ( but really three days on weekends ), this car stopped in the middle of the traffic again. I tried to ignite the engine but I got 'drive system malfunction' code. The engine wouldn't start. I had to tow it back to the shop. The repairman told me my car functions well, nothing wrong with it, . as long as I turn off the 'auto start/off' button on the control panel it should work fine. But it may need a software update from a dealership. Today, one week later, I tried to start the car, the engine wouldn't turn on again. I tried pressing the start button for a few more seconds, still didn't work. When I left my car I saw smoke coming out of the hood, so I opened it and saw a small flame!!! I panicked and rushed to put out the fire with fire distinguisher. I don't believe my car 'just need a software update' as they told me.

Jul 13, 2024 · Tonghu Jiang

Excellent service. Got my front suspension and steering hardware rebuilt. My car feels amazing! Gil had a look at the issue and answered my questions. Gave me some technical background which was appreciated, as I am an Engineer. They ordered the parts for me to arrive the following morning, with a deposit. The next morning they were waiting for me when I pulled up and the job was done very smoothly. I saved at least 40% compared to the prices at the dealership, and having already checked the costs of service with some websites per my zip code, I found them to be very fair and honest. Part of owning a car is spending money to keep it in great shape so it takes care of you. Good service, good price, good people. 5/5 Recommend.

Nov 15, 2023 · Evan L Fishbein

Possibly my best experience at a mechanic ever. My check engine light went on, so I took it in. I had barely opened the door of my car before someone greeted me. They checked my check engine light, fixed the problem (gas cap was loose), and I was on my way perhaps three minutes after I arrived. They didn’t charge me a dime. I’ve never been treated that kindly at a mechanic.

Jan 16, 2024 · Josiah Cameron

This "auto repair" shop completely took advantage of me. If you want to waste your money without getting your car's initial problem solved, then this is the place for you. I came here for the first time ever needing to get my brake lights replaced. I came with the bulbs and was told I would be charged $30 for it to be installed. After telling the two old guys there that another auto repair shop told me $10 (the reason why I couldn't go there was because they were busy during my lunch break and I was running on time, this shop was near my job) they told me they would charge $20 instead because I was affiliated with the college nearby. Desperately, I accepted the deal. After one of the old guys changed the light bulbs, he told me the ones I bought weren't correct because it didn't work. Annoying but FAIR. He proceeded to give me back the light bulbs and told me I still needed to pay $20. Irritating but it is what is although NOTHING was fixed in the first place. He gives me my receipt and my card was charged $30. I ask why and he tells me it was an extra $10 for labor. NEVER NOT ONCE DID HE TELL ME IT WOULD BE $20 to put the light bulbs in AND $10 for labor. I would've appreciated them communicating this with me from the jump. The price was fabricated and I was taken advantage of and gaslighted because I'm a woman. My brake lights were not fixed and I was charged $30 for literally nothing. I get this business is money hungry but this was unacceptable and unfortunate. I will not be coming here again and will make sure to tell people I know to not come here either. TERRIBLE!

Sep 06, 2023 · Nyla Manuel