Precision Auto Body

I don't normally leave reviews, but felt compelled due to the phenominal experience I had with Thomas and Precision Auto Body. I had damage to the bumper area of my vehicle. I got my repairs done and it looked good. A couple weeks later, the bumper popped out by the headlight. Thomas looked at it, and it was ultimately determined that someone had backed into my vehicle after the repair was done. There was clear evidence that this was the case. Despite this being new damage and 4 hours of labor, Thomas fixed it for $50. Looking at the bill, it would have been $400 to repair if he charged me. Thomas called me and told me vehicle was ready to pick up, and I told him i would come get it when my wife returned home from work that night. While on the phone with Thomas, my 1 year old and 3 year old were crying and fussing. When Thomas heard I had to load my infant and toddler up in the cold late at night to get my vehicle, he offered to bring my vehicle to my house for me. Thomas and his mechanic delivered the vehicle to my driveway. I've had work done at body shops in Rochester, and the level of customer service was not even comparable. I highly recommend Precision Auto Body.

Dec 15, 2024 · Michael Bottcher

Wonderful service . Owner is very knowledgeable : staff worked on my Subaru WRX : car looks like new. Complimentary cleaning and detailing . Great advocates for customers when it comes to communicating with the insurance company. Highly recommended and would definitely use the team’s services again

Sep 30, 2020 · Bernard Aoun

Thomas and his shop are PHENOMENAL!! He always kept us informed of the status of our repairs. We had hail damage and when we went to pick the car up, it looked like a brand new car! The car inside and out looked like it just came off the showroom floor!! Highly recommend this business for auto body work... it'll be one of the best decisions you make!

Aug 17, 2023 · Frank Marolt

Absolutely blown away! Thomas was so awesome to work with. Very professional, courteous and he has a team that is top notch! My vehicle needed a tailgate replacement do to a Walmart encounter. My vehicle was fixed, my interior and exterior detailed on top of it!

Jul 24, 2023 · Russ Mahlmeister

Tom was very pleasant, kind, friendly, and accommodating. His work was great! The price was very reasonable! His location allowed for a walk to a nearby restaurant while he worked. I would definitely recommend as well as return for future work if needed. Thanks, Tom! 😊

Dec 29, 2023 · Deb Stelmach