Preferred Towing

+1 661-775-1500
www.preferredtow.com
32287 Castaic Rd, Castaic, CA 91384, USA

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(69)

Auto Repair Stations

Los Angeles County . California

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Preferred Towing Introduce

Preferred Towing is a trusted name in the auto towing industry, offering high-quality services to drivers in need of roadside assistance. Located at 32287 Castaic Rd, Castaic, CA 91384, Preferred Towing provides reliable and professional auto towing solutions for all makes and models of vehicles. Whether you're dealing with a broken-down vehicle or an accident, their team is ready to assist you promptly.

Known for their expertise in emergency towing and recovery services, Preferred Towing ensures that your car is handled with care and precision. They specialize in providing:

24/7 availability for roadside emergencies
Flatbed towing for all vehicle types
Car recovery services after accidents or breakdowns
Professional and courteous service from experienced technicians

Customers have shared their experiences with Preferred Towing, highlighting both positive and areas for improvement. One customer praised the company's fast, courteous, and professional service, finding them highly reliable during tough situations. Another experience highlighted concerns over payment collection methods, emphasizing the importance of clear communication and safety measures.

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Customer Reviews

My friend just had her car towed via AAA. The driver was nice but I guess he forgot to collect the money when he left. When the driver called to collect the money, my roommate said yes, but just give her an invoice so she could have a record. He refused and told her he would go back to where she lives and collect the cash. My friend got sacred cos the driver sounded frantic. She then called AAA, told AAA what happened, and they transferred her to the main towing office to pay. First, they were hurried to collect instead of apologizing the experience, then the operator went on and said they would go back to the house again to collect or it would be out of the driver's pocket. She paid, of course, but they didn't listen to her when she told them that it's not ok for a grown man to go to a woman house and try to collect when she clearly said, she would paid just give ger an invoice. This place is clearly disillusioned if they think it is ok to have grown men sounding frantic to go back to where a woman lives and knock on the door to collect. People who have AAA and are generally prepared, all she did was to ask for an invoice, but this place refused. She had to call AAA to sort it out. AAA - great customer service Preferred towing - not so much , have a friend with you for safety precaution.

Jan 14, 2025 · Omar Ortega

Fast, courteous, knowledgeable and professional. Would definitely recommend. Nothing worse than having to deal with a tough car situation and then not receive helpful towing service.

Jan 02, 2024 · Kathryn Michelle

Awesome company. Quickest response out of a dozen calls. Fast dispatch and Richard was super skilled. Rural service if your on the 58!

Jul 11, 2024 · cameron hammond

This company is so rude, me stock with my wife and child in I-5 motorway, 18 miles from them and he just hang up on me because I looking for nearest exit. Man who answered phone big thanks for helping in this situation.

Sep 09, 2024 · Kestutis Bauza

Great crew. Very friendly and had my vehicle hooked up quickly.

Sep 16, 2024 · Marshall Walden