Pro Towing & Services

Best service of my life! We broke down in Chino late at night and contacted AAA, who went Pro Towing to help. The driver arrived sooner than expected and told us AAA would not cover the tow because our camper van was not included in the plan we had purchased. Instead of abandoning us, he hooked up our van, recommended us a great mechanic (Chino Auto Repair), towed us there, and then refused my payment, saying this was how he can use his position to do good in the world. Hope I don't get him in trouble because he really made a difference in our lives that night. Thank you, Pro Towing!

Dec 29, 2024 · Conner Fear

I’ve been with AAA for 33 years. My trucks belt went out so AAA contracted pro tow. They refused to tow my truck and lied to AAA telling them the truck was only 1inch off the ground and had 24 inch custom rims. The truck has original rims and tire size. They just didn’t wanna bother and would rather make easy money on other calls. I’m filing a complaint with AAA in the morning. ( pic enclosed)

Sep 15, 2024 · teamottie

HIGHLY RECOMMEND AND PROFESSIONAL. 2 months ago I received excellent service from Anthony, and his dispatcher, at 6:30am on a busy workday. Anthony was nothing less than a professional, polite and patient gentleman. He got my 4runner on the truck, towed me 8 miles to my tire dealer, and was awesome from start to finish. Unfortunately I lost the name of the patient and polite dispatcher who helped me, the few times I called (as I had a busy morning and she worked with me to make a smooth tow, happen). I highly recommend Pro Towing, as the company exemplifies the AAA standards for Tow Truck Operator membership. Thank you Pro Towing. My experience was stellar and brought peace-of-mind. If I ever need another tow service, or know someone who does, I'll recommend Pro Towing. Please note: My service was in the last 2 months and I swear I wrote this Google recommendation and submitted it. I just happen to check out my review and see it's not here. I'll take the blame for not properly submitting it. I stand behind this review. Happy Customer

Sep 22, 2024 · Gmail Account

Awesome company. Very professional, and knowledgeable. I understand not everyone will be happy with there service and that's only because some people don't understand policy and rules when it comes to towing. Some things are out of there hands and tow trucks aren't cheap. People need to understand it's still a business . So I suggest , just do the right thing .

Jan 23, 2025 · Towman 20

Called AAA. They contracted Pro Towing. Raul was dispatched to the location my friend’s BMW broke down. Tried jumping it, no go, swapped battery and still no go, now we’re assuming it’s the alternator. My friend’s car is very low, less than 2-4 inches of clearance. Best suggestion Raul had was take off the front bumper and tow it from the rear of the car (we were facing uphill and BMW has front splitter PLUS with most BMW cars cannot be put in neutral to tow on flatbed with dead battery because shifting is done electronically, and we could not jack up the car to manually flip the switch under the transmission to put in neutral). Raul also jumped in helping take off the front bumper. Within 3 unfortunate hours of frustration to a 5 minute destination (we were literally 5 minutes away from home) we finally did it. Thanks Raul. Great service 10/10!

Oct 06, 2023 · Simon Chavez