Queens Express Lube Center

I got an oil change here not too long ago. I noticed my car has a loss of power all of a sudden. I open the hood and I realized these people put green coolant an IAT on top of my orange OAT coolant. My car uses oat which is either orange or red. Not a green IAT. I check my receipt after this and the engine oil used says 5w30. I told them my car uses 0w20. I only ever used in the 5 years I've had my car 0w20 and orange or red coolant. I have been working on my car for a long time. It's my project and I was better off doing this myself considering how much they messed up. I'm not driving this car again until I go back and speak to them about flushing my system and using the appropriate fluids. I drive a Scion it's basically a Toyota and spec is an oat coolant.

Jul 30, 2024 · Luis Wagner

Be ware ! Please. They acted like Chang your car oil but I didn’t

Feb 17, 2025 · Mu Ha

The service has always been subpar but it’s conveniently located so I’ve had my car’s oil changed there for years. Today I took my car in and was told that I had to give them my registration before they could change the oil. Since when? For what? Nissan bought out the business and is demanding registrations to change your oil. Time to find a new spot.

Jan 04, 2023 · JEAN SANCHEZ

I'm not one to give reviews, but I felt is was my responsibility to share my experience. Let me start by saying that you will pay an additional tax fee on top of paying tax for using your credit card which is absolutely ridiculous, I had my nissan maxima oil change done here and they forgot to place the oil bolt back into the oil pan causing oil to spill all over the sidewalk and street and all underneath car bay and the worst was on the muffler, it was just a mess. They manage to put bolt back into oil pan and cleaned the car bay and brake pads as best as possible which fine but they didn't even offer any type of credit back but whatever at this point just wanted to get my car back in one peace. So never went back for about 2 years Until I needed a last minute oil change on my 2015 nissan rogue, giving this place a chance to get my business back, but let me tell you the prices sky rocked and they over filled the nissan rogue with too much oil. Enough said, except never again. Good luck if you decide to do anything with this place.

Jul 24, 2021 · Johnny Velez

TERRIBLE Service as of recently. I've been coming here for years, I'd bring both my cars here instead of NIssan. Lately I've noticed new management raised prices, and also got rid of the expert mechanics I used to trust with my cars. The new technicians forgot to put the drain plug back in, and when they started my car all the oil poured out. The manager tried to make me pay for the oil that his mechanics wasted. Im taking my cars to Nissan from now on. Absolutely terrible customer service and quality.

Oct 12, 2017 · J J