R & A Auto Services & Tires

This isn't my usual place to get my Tesla tires serviced, but I had to make an emergency stop here to fix a tire with an air leak indicated by a recent notification. When I first arrived, the place looked pretty busy, and I was shocked that I was immediately attended to once I parked. My mechanic, Carlos, advised me that the tire in question had minimal tread left and warned that it might pop if I drove on it if he fixed the issue. Now I'm in a dilemma; I bought my new car with all-season Michelin tires, which means if the tire in question is balding, then the rest of the tires will be doing the same. I needed time to think and shop around for tires. Carlos gave me a couple of options: buy a used tire for $25 or fill the tire back at 42 psi. Luckily, the leak was prolonged, so it wasn't a big issue where I would wake up the next day with a flat. So, I filled the air back into the tire to give myself time to think. I went inside the office to pay $10 for Carlos's services and met with the owner. After telling him my dilemma, he offered brand new Neo tires for $130 each, which he says would give about 50k miles. I thanked him for the offer but explained that I needed to do a little more research before deciding what tire brand and where I would buy. In conclusion, I had a good experience coming to R & A Auto Repair & Tires for my first experience. Excellent customer service and their prices are relatively competitive. I probably won't return because I usually go to a Tesla dealership; I'll recommend this shop to friends and family.

Sep 06, 2024 · Mario Solis

These guys are amazing. We had a rental trailer and a bolt fell off the carriage dock. We expressed our concerns and they sprung into action that exact moment and we were in and out within 15 mins. We still had a 9 hour drive left and couldn’t be more grateful for their help.

Jan 27, 2024 · Damaris Barajas

never come to this place, very dishonest repair person and the owner, they know their computerized alignment is down, but they told me that they can do job, asked me paid $60 for nothing, they asked me left then return in 30 minutes, I did not leave and watch all what they repair person did was a test drive for 3 minutes. I asked a diagnostic report, they told me the computer is not working, how can you still do computer alignment with no broken computer, I went to talk the own who hold my car key and refused to give back if I do not pay $60 for their 3 minute test driving without a real computerized alignment, after i paid the money, they refused to give an official received, only give a receipt for selling used the tires, I just have 4 new tires from Costco because Costco does not have alignment service, that is why I came this place. I went a different place got a diagnostic test, which shown all 4 wheels alignment were needed, and paid twice for the alignment. so this is not car services, but only to chat for your money. do not come here to waste your money. i took a pic for computer screen by my phone, you can see it was not work. I attached the alignment diagnostic test from a different Car Repair after alignment done by this place. I am going to suit them. they do not even deserve one star.

Jul 29, 2020 · just me

I give Carlos 10 stars ans HIGHLY RECOMMEND!! Will be doing business again. These guys came out to me, while stranded on the 605 fwy, for a nominal fee, which I was very willing to pay.

May 01, 2021 · Robert

There’s a reason this place is less than 4 stars, in the span of 1-month, I’ve had to come here to replace my rear driver tire, and it’s the third times it’s popped. They claim they’re used tires are just as good as their new tires, but of course, FALSE. The guy I’m over the phone kept saying it has to be me since, if I keep driving over a nail or whatever, then why is it specifically my back tire popping and not any of the other tires. This issue ONLY started happening last month, and I know my car isn’t the best, but the employees here make you feel like you owe them more than just what your paying

Oct 25, 2023 · Jose Fernandez