R & J Towing

They were quick and attentive getting to my location considering I was struggling to get a tow truck at a reasonable price due to location and other factors. Jose was extremely helpful once he arrived and got my car safe and sound back to my apartment. I would recommend 10/10.

Jan 16, 2025 · Jessica Perez

Chris was super helpful. He went out of his way to make sure me and my sister were safe. Helooked out for us and helped us make sure we got home safely. He did all he could to ensure are safety and the to ensure my car was in good condition before we left. If you’re looking for a genuine person to help you in a time of need ask for Chris!

Dec 03, 2024 · Driaella Graham

I called an hour in advance for my car to be towed. I was told to call when I was 15 minutes out. I called when I was onsite at the dealership. They gave me another 15 minute wait. When the tow truck came, the dealership was actively moving my car out so the tow truck had easy access. I was told the driver would stay ten minutes. I went outside and waved him to back up. The driver turned around and left the parking lot. I immediately called to have the driver come back…he wasn’t even off the road but was speeding off. (He legit was there only three minutes before leaving). I was told they would send another person out in 1.5 hours at the earliest. DO NOT USE THIS SERVICE. They will make you wait for them and when you guide them to pick up your car onsite, they will just leave you. Funny thing, I had a $100.00 tip for the driver, and he ended up being a jerk who doesn’t deserve a $1.00 tip.

Dec 16, 2024 · Elissa Dawson

Used these guys thru AAA, and they're the shadiest company around. My car was towed from a shop in Palmdale on a flatbed and delivered almost 6 hours later by another truck, hauled on the 2 front wheels. Causing damages to the rear Differential and some scuff marks on the hood and bumper. The car was brand new 2023 model GR Corolla, which is an AWD vehicle with about 200 miles, and Raul at first admitted fault and later denied any damages. It took me 4 months and hours and hours of my time to finally get payment to have my car fixed and had to forfeit the correct amount to fix my front end from the poor customer service by there insurance company. I would be careful with this company and the poor practice they exercise.

Apr 30, 2024 · Erik P

Horrible customer service. I wanted to hire them to move a wooden shed, 8 x 12 x 10 ft. They said they could do it. I asked to set an appointment with them to do it, they said the owner wasn’t in and that I would need to call them back the next day. This went on everyday last week. Finally spoke to the owner, he said yes he could do It. Said to call back and make the appointment. Tried that and he wasn’t in then. They said they would have him Contact me the next day. He never did and still has not. I couldn’t wait around and ended up moving the shed MYSELF with a flatbed trailer and a winch. Why weren’t they just honest about not wanting to do the job instead of stringing me along? I won’t ever use them for anything now.

Sep 06, 2022 · belinda henley