Ramos Towing LLC

They were dispatched by AAA, waited over 2 hours for them to arrive for them to say they can’t tow my truck because it had a EMPTY flatbed on my pickup truck and they claim it’s a commercial truck. Not to mention my drop off address was 2 miles away…and they also brought a very large flatbed medium duty truck to tow me with. Pathetic company if you ask me…

Dec 27, 2024 · Alexander Hilton

Absolutely horrible experience today. Waited 4 hours today for a tow and no communication at all. They kept lying and saying the tech was on there way but hours and hours went by with no apology whatsoever. I give 2 stars because the tow truck driver was super cool and really made the best of a bad situation. If you are in a rush, do not choose this place. They have no problem keeping you waiting.

Aug 18, 2024 · Ryan Verrette

Jose is a damn good Tow Truck Driver. Five stars all the way. Took my exotic car with the fender hanging inches off the floor of a long and bumpy and ravenous dirt road and didn’t let a single speck of rocks or dirt hit it. Still not sure how exactly. Thank you.

Apr 10, 2024 · Dino Provenzano

My father-in-law's car was towed today from a shopping center in Riverside. He was not shopping at that center and we understood why it was towed. But we're upset because we feel that they may be engaging in predatory practices. One example is that there is a security guard that is walking around the shopping center looking for cars to be towed. When confronting the security guard, he said it was the farmers market that was calling the towing company. Another example is that there is only one sign posted saying that it is customer parking only but it is only posted by an entrance that is not frequently used and easy to miss. Another example is that when we went to pay, they told us that they only accepted cash or zelle, no credit card. We paid with zelle to a number registered to woman that doesnt seem its related to the towing company. We called the towing company a few minutes later and they said we should have been able to use a credit card to pay. When we asked about the zelle number, the person on the line was confused, put us on hold, and hung up. Another odd thing was that after my father in law's vehicle was towed, a white Tacoma came and offered to take him to the lot to pick up the vehicle. That white Tacoma worked for that company. Everything seems so shady. We will be contacting the property management company from the shopping center regarding the signs and the security guard.

Nov 03, 2024 · Alejandro Cuellar

I needed a lockout and Ramos Towing helped me out!! They were very fast and did an amazing job, driver was very polite and professional!!

Nov 19, 2024 · Yvonne Carrillo