Raul's Auto Repair

I am extremely disappointed at how corrupt this place is. I took my car for coolant issues 5 months ago, the problem came back again and they did not honored their "warranty"! They did more work again and charged me again only for them to mess up my AC this time. There was absolutely nothing wrong with my AC when I took the car, once again they wanted to charge for something that they messed up on. DO NOT GO THIS PLACE!! Responding to your response: -I never spoke to anyone about the thermostat being "too much"- sounds a bit prejudice of you to make such a claim! I took my car to BMW and another shop and they never made that recommendation- happy to show you the receipts. -The car was not overheated, you did not mentioned that when we took the car and we added coolant to the car the night before. We drove for 2 miles to your shop, hard to believe what you are saying. Then again, I can show you receipts of this. Nevertheless, you will be hearing from me and the BBB.

May 08, 2023 · Jenifer Saavedra

This may be an odd review because it happened years ago, I’d say maybe 2015 or more. I STILL think about the type of experience I encountered. Maybe because I just came from the dealer I go to for a minor service. A bit of facts, I no longer live in Covina I live out of state. I went to Raul’s Auto Repair because the light on my dashboard appeared with a “maintenance required” didn’t want to spend a lot of money at dealer (lol). Raul’s mechanic ran a diagnostic test, came back that it was my catalytic converter (I could be wrong). Mechanic relayed that info to Raul, he came back to counter where I was, took out this large/long piece of metal from under desk (how convenient to have it there) and stated this is what needed replacement, per diagnostic. It would be over $500. I said I’d think about it and I left. Went to Toyota dealership in Glendora. Their diagnostic said it was the FUEL CAP! Problem solved. How Raul and his mechanics sleep at night is beyond my understanding. Worse he has a poster or framed pic of the Virgin of Guadalupe by counter, or had. Just writing this review makes me so angry, makes me wonder how many of his customers he has cheated. I can’t be the only one who has walked away. BTW I did leave a review back then, with no reply or apology. I guess I must have had a giant S orI on my forehead for stupid or ignorant.

Nov 11, 2023 · Marisela Serrano

I don't recommend this place to anyone. They overcharge you for anything. I'm pretty sure they get a small commission if they can get the customers to pay what they ask for. They were charging me 145 just to replace the brake pads on my car, something that is only a 30 minute job. I know many other shops that will charge between 80 and 100 dollars just to replace the pads. No turning of rotors needed and they wanted to charge 145, and to make matters worse, I was bringing my own pads. 145 is what I get charged at other places for pads that they provide. Don't go here if you can prevent it. Bunch of scammers and dishonest mechanics.

Apr 13, 2023 · William Ruelas

I brought in my 2017 Honda Civic to Raul’s Auto Repair shop on 8/3/2022 to have the air conditioner diagnosed as it was not cooling properly. They diagnosed the issue and informed me there was some type of a “coupling” which had a leak and that it would cost $529 to have it replaced and Freon recharged. I inquired if they offered military discount, which they did not but agreed to completing the repairs for $475 if I paid full in cash. I picked up my car after they apparently had completed the required repairs, fixed the leak and recharged the unit … and the air conditioner appears to work for about two weeks before it stopped cooking again. This time I took my car to Pasadena Honda and they properly diagnosed the problem as a leak in the compressor. I authorized Pasadena Honda to complete the repairs as appropriate and it has been working efficiently ever since. I normally don’t write bad reviews, but I was cheated into paying for unnecessary work performed on my car and the shop owner has not responded to my several attempted contacts. Take your car elsewhere … this shop will cheat you as well.

Sep 24, 2022 · Kevin Mahsererejian

These person charge me a lot of money to fix my car and he did not do a good job. I took it to him 2 time and still did not get fix. I had another mechanic check it and I show him the receipt and what he charge me and the things he did not put on my car. That is what the mechanic said. He put the same parts. since I'm a female he took advange of me. never go there.

Mar 25, 2023 · Luz Espinal