Rialto Oil Change & Auto Repair

Extremely helpful and fast service. Pep boys wanted me to leave my car for a day and a half and Rialto oil had my minor spark plug issue fixed in 30 minutes. Fair prices. Didn't miss another day of work thanks to them. Absolutely recommend.

May 11, 2023 · Adriana Magana

Sil from Rialto Oil change went above and beyond and I can’t recommend them enough! Received a panic tearful phone call from our 20 year old who had pulled of the freeway due to warning lights and got stuck in Rialto on way back from Santa Barbara to Palm Springs. Worse she had 3% phone battery. Luckily she sent me a pin drop before the phone died. I called Rialto and based on my map Sil jumped into his truck and drove 10 mins up the road to find her and allowed her to use his cell to call us. He diagnosed the issue and went back for parts and she was back on the road within two hours and before it got dark. We are so impressed and grateful. Such a friendly professional service and all on a national holiday. Highly recommend.

Feb 19, 2024 · Julia Brewer

Brought my car for a AC inspection and left the place in less than an hour with a working AC. The service was great and at a reasonable price. The guys were nice and professional at all times. If you want honest and reliable ppl. This is the place to go.

May 07, 2019 · Judith G

Went to get a Basic Tuneup. I was quoted $210. In the middle of the job, the managers tells me that there is a problem getting one of my spark plugs out because it is in a difficult location. Just for a Basic tuneup, they kept my car overnight, then called me the next day to tell me now my tuneup will cost another $375 because it will take them 3 1/2 more hours in labor to get the 1 spark plug out. He said they have seen these problems before with the kind of car I have but never bothered to tell me that initially. If they have seen this problem before, why wasn't I advised of this prior to them working on my car. They waited til my car was broken down and told me this and I didn't have a choice but to pay the higher price if I wanted my car back. When I expressed my concerns to the 'supposed" manager, Brian, he was very rude, argumentative and obviously didn't understand the concept of 'customer service". He was very concerned with proving his point and being right rather than making it right with the customer. Stay away from this place. I warn you now.

Feb 27, 2015 · Janet Heard

Some honest straight forward folks. I feel theyve read my situation and honestly gave me some leniency to helped me out just because its the right thing. The price is very fair and something you can be confident in. They'll say what's the right course of action meanwhile telling you the other options with their inherent flaws and how they feel about them. "You want to replace this a week later? I'd advise against it because of this, but otherwise don't go to far and stay off the freeway" I've hesitated before and ended up with more frustration than any 20$ I might have saved. I've tried most of the local options and this is the best felt after spending a bundle because you get what you pay for. They haven't been wrong so far and they have proved it by literally showing me what they are talking about.

Jun 14, 2021 · Anthony Castellano