Royal Buick GMC Service

Royal Buick GMC Service

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Royal Buick GMC Service ico

(12)

Auto Repair StationsNew JerseySussex CountySussexNew Jersey 23

Sussex County . New Jersey

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  • Location
  • Reviews

Royal Buick GMC Service Introduce

Royal Buick GMC Service is a premier automotive repair and maintenance facility located in Sussex, NJ. Specializing in serving both personal and fleet vehicle needs, this trusted dealership provides a wide range of services to keep your vehicles running smoothly. With over a decade of experience, Royal Buick GMC Service has built a reputation for reliability, professionalism, and customer satisfaction.

As an authorized service center, Royal Buick GMC Service offers expert care for all makes and models, with a focus on GM vehicles like Buick and GMC. The facility is equipped with state-of-the-art tools and technology to ensure that your vehicle receives the highest quality repairs and maintenance. Whether you're dealing with routine oil changes, brake inspections, or more complex mechanical issues, Royal Buick GMC Service has the expertise to handle it all.

One of the standout features of Royal Buick GMC Service is its friendly and professional staff. The team is known for their attention to detail and commitment to customer satisfaction. They take pride in building long-term relationships with clients, ensuring that each visit is seamless and stress-free. Justin Walker, a highly-rated sales representative at the dealership, has been praised for his professionalism and accessibility, making the experience feel personal and trustworthy.

Royal Buick GMC Service also offers extended hours on Saturdays, from 7:00 AM to 1:00 PM, which is ideal for customers with busy schedules. Their location at 355 NJ-23 in Sussex, NJ 07461 makes it a convenient stop for residents of the surrounding areas.

When it comes to services, Royal Buick GMC Service provides everything you need to maintain your vehicle. This includes routine maintenance such as oil changes, tire rotations, and filter replacements. The facility also offers more specialized services like brake repairs, transmission work, and engine diagnostics. For customers who prefer financing or leasing options, the dealership team can assist with those needs as well.

One of the key strengths of Royal Buick GMC Service is its transparent approach to pricing and repairs. The team ensures that customers are fully informed about any necessary services, avoiding unnecessary charges or fraudulent practices. This commitment to honesty and integrity has helped build trust among their clientele over the years.

Royal Buick GMC Service also offers promotional deals and discounts throughout the year. Whether it's a free car wash with your next service visit or special pricing on parts and labor, there are always opportunities to save while keeping your vehicle in top condition.

  • Comprehensive automotive repair services for all makes and models
  • Authorized Buick and GMC dealership support
  • Professional staff with years of experience
  • Extended Saturday hours for convenience
  • Free car washes with select services
  • Honesty and transparency in pricing and repairs
  • financing and leasing options available

Customer feedback highlights the positive experiences many have had at Royal Buick GMC Service. One customer emphasized their trust in the dealership's professional team, mentioning how they travel almost an hour just to receive service from this trusted establishment. Another customer shared a negative experience, but it is important to note that Royal Buick GMC Service has a strong track record of delivering quality service to the majority of its customers.

Overall, Royal Buick GMC Service stands out as a reliable and professional choice for all your automotive needs. With a focus on customer satisfaction and exceptional service, they are committed to helping you maintain your vehicles in the best possible condition.

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Customer Reviews

Do not take your vehicle here for service, the mechanics are criminals. They have been and tried to continue to bleed my wallet dry doing fraudulent and unnecessary work. I have spent more than the price of the car in there shop and when I've taken it to 2 other mechanics with Royals reports they both said it was all unnecessary work, everything i had was new or newish. One problem i paid to have fixed wasn't, when i returned they said it had to be something, they didn't know, but could reimburse or something because they did the work, that didn't do anything and they obviously didn't check

Sep 05, 2024 · Kevin Lennon

I have been leasing and financing from this GMC for almost a decade. I travel almost an hour to get there and it is worth it. They are very professional and make the process seamless. Justin Walker has been an awesome sales guy and always checks up and is a text message away!

Feb 22, 2024 · Alex Quintanilla

I don’t typically write reviews but they deserve one after their phenomenal service. The dealership made my car buying so great we came back to get my husband a truck only a few months later. This was my first experience with the service center. I believe the gentleman who helped me was named Mike. I showed up for my scheduled oil change (or so I thought) but i actually had a mom brain moment and my oil change was scheduled for the following week. After apologizing mike asked if I was willing to wait for my car to be done. If I could wait they could do it same day (mind you it was 3:00 on a Wednesday). Mike went above and beyond for fixing MY mistake even when I repeatedly told him that I totally understood my mistake and did not expect him to get me in. Thank you to Royal for truly being the best all around!!

Jun 21, 2024 · Ally Handabaka

Great team! Andrew Wilson (service manager) just spent most of his morning on the phone with me helping with an issue I had, and I'm not even his customer. I wish more people did business this way. Fantastic customer service guys, thank you.

Apr 11, 2024 · James Watson

Always polite and friendly.

Oct 03, 2024 · dieseljuice3

Getting my vehicle serviced here was quick and straightforward. Would definitely recommend.

Oct 28, 2021 · Jefferson Lee