Sagamore Collision - 91 Pinehollow Rd, Oyster Bay, NY

I went to Sagamore with horrible damage to both doors on my Honda crv. I had no idea how to do anything with insurance etc. Not only does my truck look brand new but they handled everything with the insurance and adjuster and the rental car and told me to just relax. It was a fabulous experience at such a stressful time. Also, my truck was finished very quickly, b4 the time period they estimated. Hopefully I don’t have to use them again but if I have to there is no better place to go for body work.

Oct 11, 2024 · Kathy Delakas

Sagamore Collision has some of the best customer service I've experienced in a long time. Not to mention they are a certified and recommended body repair shop for all manufacturers. They were able to locate and contact on my behalf the person's insurance company who hit my car when my own insurance company was no help. They handled everything for me start to finish. My car looked better when they were done then before it was hit. They even took care of some extra small damage areas on my car. They were communicative, responsive, super friendly, accommodating, and very professional. They set me up with a rental car, and when my car was finished, returned it to me spotless inside and out!! I can't say enough nice things about them, especially Eddie, Gary, and Sharon, they truly take pride in their work and care about their customers. Very highly recommend!

Feb 23, 2024 · Christina Godwin

The worst experience with any shop by far. My car gets brought in needing a buffing of the rim,side panel and repaint. I was a shocked from the beginning when they said it would take 2 weeks but okay. When I call for an update after the 2 weeks were up - the receptionist, with attitude, says everything was done except for the paint and would need to call back in another 2 weeks ( I should of pulled my car back at this redflag ). After the 2 weeks, the girl tells me they now need to order another part and it will be another 4 days ...... ???? I tell the woman that I need an email written with what has been completed on the car and what I am still waiting for. She agreed but the email never came. I called again - now spoke to a different woman and after an exhausting back and forth she agrees to send me an update email in 15min. An hour later a random mechanic calls and quickly rushes over the phone what work needs to be done and he's '' very busy and im lucky he even called me to explain it. ". When I went to pick my car up - my battery magically died? I would never recommend this place to anybody

Jul 16, 2024 · Pete Tsatsaronis

The crew working on my car is undoubtedly the most skilled and professional I've ever encountered. They're not only exceptionally talented but also incredibly kind individuals. It's rare to find such a combination of expertise and warmth in one place. If you have any car issues, there's no need to look elsewhere; this is the place to go.

Jun 10, 2024 · janice dannebaum

they painted a panel that I specifically instructed not to paint and I was left with a car that has very poor paint job. they offered no help to correct their mistake.

Nov 02, 2024 · Matthew So