Saratoga Classics & The Parts Broker

Saratoga Classics & The Parts Broker

  • +1 877-276-7278
  • saratogaclassics.com
  • 15 Trieble Ave, Ballston Spa, NY 12020, USA

Operating Hours

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
  • Intro
  • Photos
  • Location
  • Reviews

Saratoga Classics & The Parts Broker Introduce

Saratoga Classics & The Parts Broker, located at 15 Trieble Ave, Ballston Spa, NY 12020, USA, specializes in locating and providing auto parts, particularly for classic and older vehicles. They can be reached at (877) 276-7278 or +1 877-276-7278.

Based on customer reviews, the company's service experience varies. Some customers have reported positive experiences, particularly when searching for hard-to-find parts. One customer from Canada praised John for quickly locating an ECM for a 1993 Dodge camper van, highlighting the prompt service and helpfulness in determining if the part needed programming. This positive experience emphasizes the store's ability to source rare parts and provide valuable assistance.

However, other reviews indicate potential issues with part accuracy and customer service. One customer reported receiving an incorrect and rusted AC compressor, despite providing detailed vehicle information. This customer also expressed dissatisfaction with the company's refund policy, receiving only a partial refund and being left with a unusable part. This review serves as a cautionary tale for potential customers.

It is important to note the mixed reviews and to proceed with caution. While Saratoga Classics & The Parts Broker may be a valuable resource for locating rare parts, it is advisable to confirm part compatibility and clarify return policies before making a purchase.

Key features and potential services include:

  • Sourcing hard-to-find parts for classic and older vehicles.
  • Providing parts for a variety of vehicle makes and models.
  • Potential assistance with part compatibility.
  • Shipping services.

Potential issues highlighted by customer reviews include:

  • Inaccurate part delivery.
  • Possible quality issues with parts (e.g., rust).
  • Restrictive refund policies.
  • Potential discrepancies between quoted and final prices.

For individuals seeking parts for classic or older vehicles, Saratoga Classics & The Parts Broker may offer a valuable service. However, it is essential to exercise caution and clearly understand the terms and conditions before making a purchase. Contact them at (877) 276-7278 for inquiries.

Photos

Saratoga Classics & The Parts Broker 0

Location

Customer Reviews

Hi there, A month ago I was searching for ECM for my 1993 Dodge camper van. You all probably know how hard it is to find parts for older vehicles. I contacted John at Saratoga classics from Canada and he found part for me right a way. He even checked for me does it needs to be programmed or not. Part was sent right a way to Canada and my van is ready to go. Price was right, service good. They vere always responding right a way. Thank you John, you are greatly appreciated.

Sep 24, 2024 · Tatjana Gajic

Wish I read the reviews before ordering from this company. Here's my experience. I ordered an ac compressor. Gave my vehicle trim, engine type, make, and model. The next day John calls and says it's in the way and that it's actually $10 more than he said before because of the shipping. After about a week it arrives. So I make an appointment with a local mechanic to have it installed. I'm called from someone at the mechanic's shop saying it wasn't the correct part. Later the mechanic told me me that even if it was the correct part he doesn't know if it would work because it was rusted so badly. So I call Saratoga and John answers the phone. I explain it's not the correct part but I had my car repaired with a different compressor. I was concerned he would pretend like it was my fault like I ordered the wrong thing. The only good thing about this experience is he didn't do that. However when I asked if I could have my money back he said no. I could have had a different part shipped to me but not a refund. He said I'd get $55 back (the order was $130) and I could keep the compressor, which like I explained already it was rusted so I doubt anyone else wants it. I REALLY WISH I NEVER DID BUSINESS WITH SARATOGA CLASSICS AND I HOPE THIS SERVES AS A WARNING TO OTHERS. Also, it's been over a week and I'm not seeing any $55 deposit into my account.

Sep 07, 2023 · Brian Brewer

never order from this company I ordered two parts from him neither part came and i was not given a refund this company is not trustworthy. I ordered a door latch and a instrument cluster for my car and i never got my parts. not a good business

Jun 30, 2024 · robert smith

I've ordered several engines from John for my customers. They have always been reasonably priced and the one time I received a wrong part, John made it right with me. For everyone complaining about how long it took to receive their order or not receiving it. John does not deal with the parts or shipping. He pays for your part with another company that has what you are looking for. They are shipping your part.

Oct 27, 2022 · T&M Automotive

John was incredibly helpful and was able to find the correct part number for my 2019 Transit Connect Alternator (2 Ford Dealers and a Ford VIN Website gave me the wrong part number). Alternator arrived in 2 days as promised and was in good condition. I will definitely use them again.

Feb 13, 2023 · Alvie Griffith