Scott's Complete Car Care

Usually in the world of car care it turns out to be a crap shoot. One mans greatness is another mans disaster. This review is all about a GREAT experience I had with Scotts Auto Repair. My Olds had developed a rather large squeak/chirp and was chewing up my serpentine belt. I called the establishment and Scott answered and advised that I bring my car in the following morning. He advised he would call with a diagnosis and cost involved with repairing my vehicle. Several hours later he called and presented a good news/bad news scenario...Good news= easy fix (crankshaft pulley). Bad news= the part was not to be found anywhere locally. The great thing was that Scott not only checked locally but NATIONALLY and AFTER business hours. Outstanding. Luckily, we located a used part in Springfield and I picked it up the following morning. Two hours later, car was fixed at a price that was WELL below average for crankshaft pulley replacement. To verify that the experience wasn't a dream come true I asked another customer about their experience with Scott's and received a glowing review. Seems Scott's has been her trusted car care specialist for well over 7 years! Do yourself a favor and take your auto to Scott's for both repairs AND preventive maintenance! You'll be glad you did!

Mar 31, 2024 · Kevin Dubenion

Great experience getting our car serviced here. Called in on Thursday and spoke to Scott. We explained what we were looking to have done and Scott very confidently explained the service, gave a quote, and provided a realistic timeline for when the repair would be done. We dropped the car off the next day and they had it back to us ahead of schedule and for what was quoted. Definitely felt trustworthy and experienced. We will be back next time our car needs service!

Jun 18, 2022 · Aaron Winkel

I had a great experience with Scott! I needed break pads, rotors, and an oil change. He got my car in quickly and had everything done in less than a few hours. Fair price, honest about what needs done vs. what is optional. He did such a good job that my friend took her car the next week and also had an awesome experience.

Jul 02, 2020 · Elizabeth B.

I’m not going to give them a bad review because their staff was pleasant on the phone and who knows I might use them in the future. My issue is they’re listed as auto glass repair on Google when I called they said they don’t do auto glass…. Kinda false advertising. I would just refine the key words on Google so people don’t waste their time. I still gave you 5 stars.

Oct 16, 2023 · Alan Grim

Great service! I was having issues with starting my vehicle, i dropped it off at 9am & got a call around 11am with what was wrong & the pricing, and then my vehicle was ready same day just a few hours later. I’ve also had my radiator replaced here as well, job was done the next day after dropping it off. Highly recommend. Fair pricing & doesn’t delay the service. Thanks so much Scott!

Sep 23, 2020 · Violet Allen