Sea Country Towing & Recovery

To whom it may concern, I am writing this email to express my deepest gratitude and appreciation for the assistance you provided to my wife and me during a difficult time. While driving home from chemotherapy treatments for my wife, our 2018 X5 BMW broke down on the side of the freeway. Sven, a kind and compassionate individual, arrived promptly to help us. Unfortunately, my wife had just finished a round of chemotherapy and was not feeling well. Sven demonstrated genuine care and compassion towards both of us. He quickly assessed our situation and provided the necessary assistance. He efficiently drove us to the repair shop in San Clemente from Irvine, ensuring that my wife’s condition was taken into account. His slow driving pace made the journey more tolerable for my wife. We are truly grateful for Sven’s heroic efforts and the compassionate care he provided during our time of need. Please in some way express our gratitude to Sven and I can only hope he gets the recognition I feel he deserves. Thank you sincerely, Jeremy and Jacqueline

Feb 04, 2025 · Remy Lev

Mike came and was great at diagnosing the jeep. Found out the key fob was messed up. I knew the clicker wasn't good but didn't know it what's starting to cause issues with starting the engine. Can you take the battery out and put it back in but recommend it replacing the key fob which I already have a guy coming tomorrow to do that. Even though the battery didn't 100% need to be replaced that day it was getting old and there was some problems in the prior week so I did say yes okay for a new battery and Dustin came out and replaced the battery and the car is running good right now everything is good for now and then I'm just going to have my mechanic check it over right after Christmas. Both guys were very polite Mike and Dustin were very friendly and professional.

Dec 22, 2024 · DEMONIC EXTINCTION

I had a guy named Mike help me and my mom today with a new battery. He was the best experience I’ve ever had in over 20 years with AAA. He made the whole experience and battery change so easy and so pain free and was so respectful and friendly that I was just really happy we got him. I was so stressed out and he just made my day. The coolest guy I’ve ever met. A huge asset to your company.

Nov 17, 2024 · Timothy McDonnell

Our teenage son was stranded with a broken down car. AAA sent Mehdi- he arrived a little bit before promised time, was very professional and caring with our son, waited for us to come collect him and towed the car safely to the service center. Thank you so much, Mehdi, high marks for professionalism and care!! It made our son’s first ever experience with car trouble a good one.

Jan 15, 2025 · Mariana Polic

On Friday OCT.25, 2024 I have an issue with my new car Honda HRV the alarm goes off. I didn’t know I was worried I thought the battery because I just have the car for a week I never have an issued with the new car. I called the dealership and the service regarding my issue. Mike from AAA Sea Country towing & Recovery service came. He checked and performed testing the battery was fine and he explained to me regarding the issue that alarm goes off. He assured and make me feel better driving the car is safe. I appreciated his honesty and guarantee about my safety driving the car. Thank you to you Mike.

Oct 28, 2024 · Elvira Cubacub