Simi Valley Chrysler Dodge Jeep RAM | New & Used Car Dealer

I had an excellent experience with Liam and Daniel at the Simi Valley Jeep dealership. I was having some issues with another jeep dealership, but as soon as I arrived here, Liam and Daniel went above and beyond to resolve everything smoothly. They were professional, efficient, and truly dedicated to helping me get the Jeep I wanted. They closed the deal quickly and made the entire process seamless and stress-free. I highly recommend this sales team to anyone looking for a hassle-free car buying experience. Great job, Liam and Daniel! Thank you!

Dec 07, 2024 · Hemanth Gummadapu

Update: Vehicle turned off suddenly while I was parking it in reverse. Check engine light came on and error says (service charging system) - picture attached. Took it to a different dealer and they said it needs to be diagnosed and I have to leave the vehicle for a week, and they do not cover rental. 👎🏻👎🏻👎🏻 1. Sold me a brand new '24 Wrangler 4xe that had rodent's nest full of dry leaves which left a strong piss smell in the compartment next to the battery. The only cleaning they did when I took the vehicle back to them was just blowing the leaves out. 2. Vehicle was having misfires and stalling issues with less than 500 miles on it. Check engine light was also flashing when it happened. Dealer kept the vehicle for diagnoses, since they couldn't reproduce the issue, they handed it back to me saying everything was fine. 3. During the time vehicle was kept at the dealership, they did not even provide me with a rental. Their excuse was "we don't have any rentals at the moment." Didn't even provide me with the alternative for transportation. 4. Hood silencer was chewed by rodents, ordered by "Mario", the service manager, 2 months ago and still have not received it. They keep telling me I would receive call back but they never do. Buying a Jeep was supposed to be exciting, but Simi Valley Chrysler Dodge Jeep Ram has made it a nightmare for me. THE WORST customer service. I regret making the purchase from them. Stay away from them if possible, all they want is to sell you something and have zero empathy afterwards.

Oct 12, 2024 · Shevko

The dealership experience at Simi valley CDJ was excellent from top to bottom we had no issues and pushy salesman tactics. Overall great experience. Highly recommended. Shout out to the finance manager she was a stand out and funny to boot!

Nov 24, 2024 · julia bulosan

Poor customer service.. if you ask me.Made an appointment to see a car. Showed up, and the car wasn't ready. I would have appreciated a call. I wasted my time. The car had a near flat tire, dirty, and fender damage. No communication. I was told a technician called in sick, as I was standing in the showroom waiting. Very irresponsible... my time is very valuable as everyone's is. At least the receptionist was very polite and offered me water and coffee. Kudos to her. Will not be going back.

Nov 28, 2024 · Baltazar Zavala

Working with the crew at Simi Valley CDJR was a great experience. I feel fortunate to have driven away with my Jeep Grand Cherokee the night of my visit. All staff interactions went incredibly well, I’d definitely make the drive out there for any future car needs.

Jan 25, 2025 · Alyssa Guzman