Singleton's Automotive, LLC

Let me start off by saying that I am not from North Carolina, but my car chose to break down on our way home from the mountains. I was alone with a young child and trying to figure out everything. The towing company (Hatton’s-Nick)that came to pick me up was planning to take me somewhere else based on what I was told to do by AAA. When he assessed the situation, he told me that he had a better option for us and felt like I would be very pleased with them. He called Singleton’s and they told him that they would look at it. As soon as I walked into that office, I felt a comfort. Everybody was completely friendly and helpful. It turned out to be my water pump and much to my surprise, they said that they would complete it, so I could be back on the road. Keep in mind that this is late afternoon and they typically close At 5:30. Bailee, the Awesome Mechanic, quickly got to work and found the problem. He took video of it and showed me. That alone made me feel even more comfortable because I knew they were not just trying to push a service on me that wasn’t necessary. All that being said, they replaced my water pump and the thermostat and sent me on my way. This place is an hour and a half from my home, and in all seriousness, I’m debating on using them for my future services. I know it’s well out-of-the-way for me, but it left that much of an impact on me. Sean (Office Mgr) kept me informed and after watching him with all of his clients, I know that my treatment was normal and not just for show. Everybody that walked in there seem to have a good relationship with them. Sitting in there, I got to hear all of the conversations and some of the phone conversations, and he was completely respectful and honest the entire time. If I could give them 10 stars I would.

Aug 07, 2024 · suzanne barbare

I can't say enough good things about these guys! Super friendly, helpful, and great communication every step of the way. If you are looking for an honest shop, with knowledgeable hard working mechanics, this is it. I highly recommend them to anyone needing work done on their vehicles.

Nov 09, 2024 · Stephen Hartley

Singleton’s fixed my Ford Explorer in a timely manner. They were very courteous and answered all my questions. I felt they really did care. I will be returning for future issues on all my vehicles.

Jan 03, 2025 · Wendy Holmes

We went there to find a small plastic piece off of one of the junk cars . They charges 27.00 for the part ,which didn't fit . They offered to exchange ,but there was no other match close on the pick lot. My husband spent an hour getting the piece. We later found the same piece at advance auto for 7.00. I had my vehicle fixed there several years ago and was also over charged to come home and my Armada was still smoking. I took it back they fixed it the second time and charges another 300.00 . After I had just dropped 1200. Watch your pockets and give business to someone else who doesn't over charge.

Feb 14, 2025 · crystal kern

This was an unbelievable awesome experience at Singleton’s Automotive. The Manager and team were very organized, professional and showed me something I usually don’t see at other places. They care, you’re not a number you're a customer they want to do the best to make happy anyway they possibly can. Thank you so much Singleton’s, cannot see myself going anywhere else.

Nov 12, 2024 · Steve Ritchey