Stevens Nissan

Stevens Creek Nissan made it very easy to lease a car from them. They were knowledgeable, focused on my needs and patiently answered all my questions, which led me to the car that was right for me. No pressure, just helpful advice to help me find the right car. I have been very happy with my choice. I worked with two sales representatives and the dealership manager, who all worked together cohesively. In a word, I would say that they were exceptionally professional. This is not a quality I found in all, even most, dealerships. They were a pleasure to work with. I highly recommend this dealership.

Dec 25, 2024 · John Soper

Vincent A. is the best service advisor. Communication is always clear and easy, which makes any service appointment stress-free. He follows up to ensure everything is working properly, and I really appreciate the excellent customer service. Highly recommended.

Jan 29, 2025 · Jonee Viray

I wanted to sell my car fast, and they did all my paper works so fast that only took me 15 minutes to sell my car. Shout out to Ro for being super efficient and helpful and checking in with me regularly before and after buying the car, make sure to ask for him when you get there, he was super friendly and explained me everything I needed to know. Not to mention they also gave me a very good price for the car and I was super happy to do business with them. Definitely will do more business with them.

Dec 11, 2024 · Simon

Hello, I am a truck driver for a car hauler company, called ETA Trans, Inc. and had a terrible experience with this car dealership. I have been wrongfully accused of causing damage to one of the vehicles when I know for sure I did not. Here is the story: I picked up 3 vehicles from Los Angeles and dropped it off to this Nissan dealer in Santa Clara at 2:43 pm on June 14th, 2024. I have been doing this job for a couple years and have gained enough experience were everything felt quite routine. There, I met a man named CJ who was supposed to approve of this drop-off and let me go on as soon as I've signed it. However, CJ marked off "STI" which stands for Subject to Inspection, which I did not realize and which apparently put the liability in my hands. I dropped off the load during work hours and everything should have gone smoothly as usual. However, we received a damage claim for the one of the vehicles I dropped off which was apparently "damaged." They did not listen to my side of the story and entirely put the blame on me, making me take out $2960.39 out of my salary. I have images with time stamps of the cars completely undamaged. In addition, the worker, CJ, stated that I left my phone with him while I used the restroom, which is why he hit STI. However, this is not the truth. I don't appreciate the dishonesty and the narrative they stirred to make it my fault. The way they dealt with the entire situation was very uncomfortable and inconsiderate. There is an entire week between when I dropped off the vehicles and when the company made the claim that I had damaged it, anything else could have happened in the span of a couple days. I called back, hoping I could talk to the owner, but was met with hostility and secrecy. The images of the two cars are not identical a week apart, making me believe the car dealership caused the damage, and not me. Please be cautious and do not buy cars from this dealership. I'm appalled by the way I was treated.

Jan 02, 2025 · Soldatkhan Tyelyeukhan

Very polite and attentive service advisor named Jessica. Went above and beyond just to meet my expectations. My car is cleaned all recalls are done in just 1 day along with my other concerns. The best nissan service center im the bay area.

Feb 12, 2025 · projectcharles