terry morris

+1 518-399-9188 ext. 1241
terrymorris.com
872 Saratoga Rd, Ballston Lake, NY 12019, USA

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Auto Repair Stations New York Saratoga County Ballston Lake Saratoga Road

Saratoga County . New York

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terry morris Introduce

Terry Morris is an auto repair station located at 872 Saratoga Rd, Ballston Lake, NY 12019, USA. They can be reached by phone at (518) 399-9188 ext. 1241 or via mobile at +1 518-399-9188 ext. 1241. As a part of the Auto Repair Stations category, Terry Morris provides various services related to vehicle maintenance and repair.

Based on customer reviews, Terry Morris has been recognized as a family-oriented dealership. Some customers have expressed satisfaction with the sales department, particularly mentioning positive experiences with specific salespersons. However, feedback regarding the service department has been mixed.

Some customers have reported issues with communication and service quality, especially concerning oil leak repairs. Specific complaints include:

Lack of clear communication regarding appointment scheduling and repair procedures.
Perceived rudeness from service department staff.
Insufficient cleaning of oil spills following repairs.
Concerns about the thoroughness of completed repairs.

Conversely, other customers have expressed long term positive experiences with the dealership as a whole.

It is recommended that potential customers consider these reviews and communicate clearly with the service department regarding their specific needs and expectations.

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Customer Reviews

I absolutely love this dealership! Our family has done business with Morris ford for years. It's a small family business and they treat you like family. Ask for Mike, he is an amazing salesman.

Sep 03, 2024 · Emily Martin

Giving my review an edit since I’ve had some issues with the service department. About 1-2 months ago, they found a large oil leak. When they first injected the dye to find the leak, I was told to just come back in and made no mention of needing an appt to check where the leak was as I thought that was all that was happening. When I returned, the guy working the service desk on Saturdays was extremely rude and essentially told me I should just go to another dealership since they couldn’t fit me in any time soon. They finally found an appt for me and I returned with my car. Due to more communication errors, they had to keep my car a second day. I wasn’t keen on that but it is what it is. But what really annoys me is I have spent thousands at this point at the service department, and they couldn’t have the common sense to clean the oil that leaked off my engine so when I brought it in to Midas in Clifton Park, they thought I had another oil leak. Luckily Midas was kind enough to not only wipe my engine down, but also has me coming back to make sure the job done by Terry Morris was actually completed properly. Very disappointed with the service here.

Feb 17, 2025 · Ann Xiety

Good dealership, thanks for hosting ASMC car show for 2022

Oct 07, 2022 · mike wright

I was in an accident that I caused between the shop and my insurance I was back on the road within 2 weeks!! They were absolutely amazing! My car looks just as good as it did before the accident! I highly recommend them! :)

Jan 31, 2019 · tabrina Richardson

Told us over the phone our bill would be $1,100. We got there and they wouldn't give us the car unless we paid $2,300 and we had to get help from a relative to pay the bill. No one would explain or help and they were all very rude.

May 27, 2022 · Joseph