The Mechanic Franklin Auto Center

I recently had an incredible experience with Franklin Auto Center near Griffith Park. I was on my way to play golf when I heard my brakes making very strange noises. I pulled over and, luckily, found Franklin Auto Center nearby. From the moment I arrived, the staff was attentive and professional. They listened to my concerns, immediately put my car up, and thoroughly inspected the brakes. Not only did they identify the problem quickly, but they also gave me a great deal on the necessary repairs. Within an hour, they had changed both the brakes and rotors. What truly impressed me was their willingness to go above and beyond; they kept someone there after closing so I could pick up my car after my round of golf. So I made my tee time and my car got fixed! The team at Franklin Auto Center is super helpful and genuinely cares about their customers. I highly recommend them for their excellent service and dedication. They're simply incredible!

Aug 14, 2024 · Elliott Enriquez (Elliott Eats)

Be careful when you bring your car here. They’ll steal your money. I went to the dealership to fix my ac under warranty and they gave me a list of things I need to do for my car. (transmission fluids, engine injector, coolant, cabin filter, and engine oil filter. I know the dealership overcharges and tells you things you don’t need to do so they can make money. So I brought my car here to get a second opinion. I called them saying “hey, I need to change the transmission fluids, coolant and clean the engine injector. Can you give me an estimate of how much it will cost?” The guy said “I can’t give you an estimate on the phone. Bring your car and we’ll have the mechanic take a look at it. Then we can tell you how much it will cost. Don’t worry. We’ll tell you how much it is before we do anything.” So I came in and brought my car. I told them to just look at those three things because I can change both filters by myself. It’s super easy to do at home. They asked me for the list I got from the dealership so they can have that as a reference. After two hours later, they called me saying that my car is ready. When I got there, the guy was asking me for $200?!?!?! They also changed both of the filters when I told them I don’t need it? What happened to telling me “don’t worry. We’ll let you know the price before we do anything.” Do you guys just fix people’s car without telling your customers anything and expect them to pay? When I confronted him about why they changed the filters without telling me, he said “oh, it was on the list you gave me.” It’s ridiculous. Don’t get scammed like me and go somewhere else. There’s tons of auto shops in la.

Mar 12, 2024 · Seoyeong Bae

Hmmmm i live on Garfield pl..ya the sidewalk thats at franklin auto center looks horrible like a junk yard.the owner should clean up his property it makes the area look junkie.dude clean it up. Take care of your sidewalk it represents your business.

Jul 17, 2024 · Tobi

Got a nail in my tire, and the guys at Franklin Auto Center were extremely quick and efficient! Had my tire plugged in less then 5 minutes, and was nice enough to put air in all tires. Fair pricing too! Defiantly will be a returning customer!

Oct 25, 2021 · Paige Wales

My car started making a terrible noise. I called first thing in the morning and he (the owner?) said I could bring it right in. Ended up needing a new ac compressor. Had my car back in less than 24 hours, running beautifully. Price was exactly as quoted (and included tax in the quote.) Great experience, glad to have found my local auto shop in LA!

Mar 03, 2022 · Sarah Mitchell