Tires Plus

I drove an hour and a half to get here, excited that they had the size I needed. I wanted to make an appointment so I could get in and out but they said just come whenever and didn’t book an appointment. When I got there there was two others ahead of me and he said it was gunna take 2 hours max to get my 4 tires on. I sat there very patiently. They came in to tell me at about 2 hours in, they broke off all my sensors on accident with all the tires and were going to replace them no charge, I waited 2 more hours for them to finish. A total of FOUR hours waiting for 4 tires to be mounted and balanced. Then when they got done he offered a 50% off coupon for an oil change which I declined and took about 20 more minutes to input everything that was already printed into the computer, paid $1250 and when I asked for a receipt, he printed something and continued to type and when I asked if I could have the paper he printed he said no. I was already running late and left. I 10/10 would never go back here. When I got in none of my tires were even equal with air one has 36, one 33, one 39 and one 38 and it’s supposed to be 36 psi. Least they could’ve done was make sure they all had equal air in them.

Feb 13, 2025 · Cassie H

If I could leave a 0 star I would DO NOT GO HERE UNLESS YOU WANT TO LEAVE WITH YOUR CAR IN WORSE CONDITION YOU TOOK IT TO THEM IN!!!!! Eathan and his team are absolutely HORRIBLE. he sold me and my husband 4 tires in 2022 THAT WERE RECALLED OVER A YEAR PRIOR! not to mention that they broke the key for my locking lug nuts not once but twice the second time it wasn't even the correct key causing damage to the locking lug nuts. Use of power tools on the key for the lugs is beyond words stupidity, top it all off THE TIRE BLEW IN THE MIDDLE OF DRIVING DOWN THE INTERSTATE!!!!! Tried to change the tire on my own just to learn they ALSO Stripped the regular lug nuts. When i got it back from them (news flash NOT FIXED cause they "have to break the lug nuts and locking lugs off" due to them being stripped) i notice the car is busted up my rims are now BEYOND messed up and im missing all but one stem cover when it went in with all 4 (all existing damage documented before going there as it was towed by AAA) including damage that we found from the blow out, but before getting it back they decided to make the damage WORSE, But want me to pay for damages they did to the car! My husband called at 8 am and they said they didn't touch it but they'd have answers by 1pm come 350pm I called AND THEY STILL HADNT TOUCHED IT per their words but their "inspection" showed otherwise as it included a picture. Let's talk about how we apparently need all new tires as they are "at end of life" when the tires that are on there are a 10 year 70,000 mile tire. We have driven MAYBE 30k miles but they went ahead and forged documents and changing invoices from a different date (WHOLE DIFFERENT YEAR) trying to say that our mileage was 80k On 8/13 but then looking back another invoice to 8/8 the mileage is 89k and then back 4 more invoices to 6/8/22 somehow it shows our mileage at 116k (not even our mileage as it currently sits) Let's not even talk about how they went through the car and stole stuff out of it and messed with our personal belongings that they had no reason to touch. Acting like we wouldn't notice or something. ABSOLUTELY THE WORST PLACE.

Nov 17, 2024 · Carolyn Dorsey

I would give 0 star. I had an appointment for 9 am in the morning for brake check only. They made me wait till 12 saying just 25-45 minutes. They clearly dont have idea how much it takes to fix. Frustrating part was my phone got switched off too and they are so irresponsible about the time😡😡😡 I read other people's review too. They have the same issue. Brendon is the guy who doesn't know how much time it takes. He keep saying 25-45 minutes and it takes 4-5 hours. Please if you can wait whole day , then only take to this tire plus. Horrible service !!!

Dec 10, 2024 · Smit Magar

Appointment was easy to make to fit my schedule. I was seen on time and services were completed in a reasonable amount of time. The service managers were courteous and advised me of additional services available as well as other repairs that were needed.

Dec 17, 2024 · Terry Cash

They were friendly, kept me informed, and explained things in s way an 80 year old could understand, I was in and out in a blink of an eye, It offered great service and an awesome waiting area.

Feb 16, 2025 · Cheryl Richardson