Town II Auto Body & Towing

Just picked up my car and am so pleased! I hit a blown tire on my way to NJ coming home from Maine to visit family, and my entire front end was messed up. Town 2 were so great throughout the entire process, they went out of their way to make sure I was able to get my car towed up into the shop before the holiday weekend so I wouldn't be stuck without a car in NJ for more than I needed to. They called me with updates along the way (took about 2 weeks to fix because of all the parts that needed to be ordered, replaced, and then painting the new front bumper) and were very patient and kind. They finished the car earlier than the estimated finish date, which I am sooo happy about! Everyone was friendly when I picked up the car, and the car was washed and cleaner than when I left it with them. I am so grateful for the service provided and so glad my insurance company recommended Town 2! Recommending to all my friends and family who live in the area. Thank you so much!

Sep 10, 2024 · Christen Harm

Excellent customer service! They did an emaculate job on my car. It's like the bumper was never damaged. Definitely recommend for body work.

May 15, 2024 · amc3391

I honestly cannot say enough good things about this business. Their service is bar none the best. My daughter’s car got hit and there was some damage to the back of the car. They did a beautiful job fixing it. It looks perfect. Scheduling was easy. They helped us secure the rental car and worked directly with the insurance company. Everything was very easy and the outcome was great. Staff was great!!!

Apr 19, 2024 · markvant

Let me begin with a few compliments. The staff are all very polite and professional. Their work is great if you are looking to do a lease return. We have used these guys three times in the past year. The first time was repair of a leased Toyota that we had backed into another car. The work was great, they replaced and refinished the bumper and we couldn’t tell there was ever an accident. The second time we had them refinish some bumper parts for an older suv we had. When they handed me the parts I pointed out a spot where the paint had a hole in it as if it had been poked with a knife. They took it back and refinished it well the second time. The third and final time was when we asked them to refinish and fill some holes on a bumper of a preowned car we had just purchased. The first time I went to pickup the car, I noticed a stone chip they had put clear paint over. When I asked about it, I was told that I never told them I wanted them to respray the color and clear, so they just did color where they filled the holes and put clear over the rest. I asked for the bumper to be refinished, I was not aware the layers of paint were “a la carte”. After a conversation, they agreed to take the car back at a later date. Fast forward a few weeks and my wife is picking the car up for a second time. She notices now that the headlamp washer door on one side doesn’t match the paint of the rest of the bumper and that the paint on one of the fenders, that was not in need of repair, was now dull. I don’t think I will be sending this car back a third time, I will have to get this fixed elsewhere. In summary, they are very nice folks that do okay work if you aren’t super particular about your cars. If you are, you’ll be surprised with what they will let leave their shop.

Apr 07, 2022 · Chris Coyle

Excellent body shop! Experience matters and Town II has it in spades! Tom and the crew are a pleasure to work with. Communication, timeline and quality of work are all 5 🌟

Oct 10, 2022 · Jerry Russo