United Carrier Towing Services

This business is terrifying and disgusting. Really makes you feel like you're dealing with the underbelly of LA. If you have to deal with them or have your car towed by them, I recommend having legal support on hand and ready just in case, because this place WILL try to keep your car so they can sell it off. It took the intensive and persistent assistance of a close friend and a family member to get any sort of traction that would help me get my car in a streamlined manner. Owners/staff are rude and straight up bizarre, especially to women. Having your car held by them feels like trying to convince the mafia to let you have it back. Be aware of long wait times, unanswered calls, stalling to have you rack up extra days' worth of fees, to the point that you may not be able to pay it to get it out at all.

Jan 14, 2025 · Nia Civil

A friend of mine was ignored and harassed while trying to stop Richard from towing our car from a hotel. He was rude and confrontational when we asked HOW he was unable to unlock our doors and get into our car to go thru our stuff and never answered how he was able to do so. " We have our ways" was his only reply. When picking up our car about 20 minutes later he charged us $160 more than posted, even though he never stored the car, we showed up the moment he backed into the garage and he would not unhook it until we paid the fee.

Oct 14, 2023 · Heather Montgomery

Vehicle was towed here. Went to pick it up. No one is in the office. Was told to call one hour ahead which i did. Went to office & no one is there to help only a tow truck driver who can't release the car. Been here since 9am. Said we have to wait for manager who won't be in until 11am. This is worst customer service. Located in the worst place possible. All the homeless people are walking around. Not a safe place for your car let alone yourself.

Sep 02, 2022 · dina carino

These extremely unprofessional scum bags stole 8,000 worth of merchandise out of my car. Money, clothes, personal Sentimental items that cannot be replaced, shoes, money you name it. They took it all and then had the nerve to act stupid like they didn’t know.

Feb 24, 2024 · Robert Galvan

Love that they are so close to our business. We have a huge problem with people parking in our private lot. United has been a breeze to work with. They are very accommodating and their customer service is stellar (thanks Kevin!). The staff was knowledgeable when I called to set up a towing contract and they make the process as streamlined as possible.

Apr 18, 2019 · Haley Montero