Universal Auto & Tire

I can't say enough good things about Universal Tire at 9853 Johnnycake Ridge Road in Mentor, Ohio 44060! From the moment I walked in, I was treated with professionalism and respect. The team here is knowledgeable, honest, and truly goes above and beyond to ensure customer satisfaction. Universal Tire isn't just a tire shop-they also offer full-service auto repairs with expert mechanics who take pride in their work. Their pricing is fair and transparent, with no hidden fees or unnecessary upsells. They take the time to explain options clearly and get vehicles back on the road quickly. While I haven’t personally had my car worked on there, I know the quality of work and expertise that the owner, Kevin, brings to the business. His reputation speaks for itself and I have full confidence in the skill and integrity of his team. He runs an honest business and stands by the work done at his shop. If you're looking for a reliable, trustworthy shop for tires, repairs, and maintenance, this is the place to go. I highly recommend Universal Tire to anyone in need of quality work and outstanding customer care!

Feb 04, 2025 · Timothy Sherman

Very professional service. I took my car in to have a set of snow tires put on for my son’s car. Everything was taken care of on time. While doing the work the technician working on my car notices some of the lug nuts were undersized (from a previous job at another shop). I was grateful for his recommendation and felt much safer because of it. I will definitely return! Thank you

Feb 07, 2025 · Robert McFee

Universal Auto & Tire is a very good place to service your vehicle. They do just about everything. I had my Van undercoated there, replaced a transmission, had door locks repaired, had brakes replaced, etc. So as you can see they can do alot. Work was done on time and the folks there are very friendly and really try to take care of you! Definitely will be working with them in the future. I've known the owner, Kevin, for 20 years and he is conscientious and really trys to give you a good price on your repairs! I would rate their service 5 stars!

Feb 04, 2025 · Thomas Johanns

Honestly one of the easiest reviews I can give. Really fast turnaround and informed throughout the whole process. I took it in because I knew my fuel sending unit was bad and they confirmed the problem for me. They also did an inspection of future repairs that only confirmed what I knew needed to be done soon since I’ve been putting it off. They made sure to get my approval and explained everything before doing any work and told me the out the door cost for everything (which was also a great price). Overall 5/5 and will be bringing all my repair needs here!

Nov 04, 2024 · MIKE P

Kevin and his team were very thorough and clear on what was a needed fix now, and what to keep my eye on in the future. Very professional and a great facility. I found my new go-to garage.

Feb 04, 2025 · pat bUCCILLI