Universal Used Auto Parts

I was nervous after seeing bad reviews, but I took a chance and I'm glad I did. They gave me a great price, and were very pleasant to deal with. There was no rudeness as others have mentioned. Completely professional, and great with the follow up. I suspect the bad reviews are from people who don't normally deal with used parts and there may have been tension if they don't understand how it works. I am fully satisfied with the service I received.

Dec 13, 2016 · Tiffany Prosper

I wish there was a way to give them ZERO stars. I'm one never to leave a bad cement however this merits me taking my time and warning would be costumers to look else where for parts if they want to safe time and aggravation. I purchase an used engine from them back in 04/03/17 shortly there after I discovered a hole on the engine block. Luckily it was under the 30 day warranty so I thought, good I'm covered. After many calls to them and speaking with "Nick" I was told "I would get a replacement motor by this week" week went by more calls I was told tomorrow! then next week, it is now JUNE 30th and I'm yet to see a replacement engine or a refund. Now I'm being forced to get this matter resolved with the help of attorneys because they fail to give me a refund or a replacement part. My advise to you is STAY AWAY from this people they are NOT professional and conduct very bad business.

Jun 30, 2017 · ma ro

The man was very helpful but when it came to price his entire demeanor changed. I purchased the part because I really needed it right away and I don't know the area very well. Overall I left feeling rip off. I would not buy from them ever again.

Nov 04, 2015 · Ignacio Alexander Middleton

I wish I could give 0 stars. They sold an engine as direct bolt on replacement. Once the engine arrived it was not a bolt on . Have to swap timing chain cover , oil pan ignition coils. The guy who sold the engine Dominick refused to refund, said only store credit given back. They are liars and thiefs. I would definitely stay away from this place.

Jul 29, 2019 · Oytun Akar

The parts guys here are so nasty and they don't care about their customers. The Ojay guy in particular doesnt let people speak and hangs up the phone on them ( the customers)!!! No chance of even knowing who the manager/owner is, let alone speaking to one. Horrible customer service!!!! This place should get NO stars at all!

Sep 09, 2019 · P T