Valvoline Instant Oil Change

Brought my van here for a transmission fluid flush and an oil change. I’ve had my oil changed previously and it was good service. However, when I went in to get this service done we ran into a minor complication with a plug on my transmission. My van had to stay overnight, but they were on top of getting the replacement part and finishing the service the next day. One of the techs gave me a ride home as well. They did not charge me for my service due to the inconvenience. My van is running and driving great and everyone was extremely nice and friendly throughout the experience. They’ll definitely have my business in the future!

Feb 10, 2025 · kilyee Jadee

Had my oil changed today due to driving a long distance in the morning. I was 2 miles over on my oil change and I’ve never had a leak. Came home and ran errands with my husband. He was waiting in my car and I could see the oil running out of it when I walked out of the store. I already had a terrible feeling because while I was there I seen one of the mechanics being up a small black piece and then two of them were looking under the hood of my car. The I was the taller bald me mechanic throw it away. On top of that no light checks and they didn’t reset my oil change alert on my car. They also didn’t check my tire pressure. I paid $170.00 and no will need auto repairs.

Jan 31, 2025 · Cherish Boylan

I had a bad experience here today. The service rep (Chris) was pushy and I repeatedly told him I only wanted an oil change. After a few minutes I remembered I had low air in one of my tires and saw they had an air chuck. I asked if I could get some air in my back tire and he was smug and said “oooh so you do want more than just and oil change”. I was very disappointed with his attitude and customer service. People like him give places like this a bad rap.

Jan 06, 2025 · Jacob Mathews

Repeat customer WONT BE BACK! came in at 3:40 today for oil change. Within 5 seconds the tech clicked every maintance check & type of oil without performing any of the work or asking NO tire pressure, brake level, power steering, battery, transmission, air filter or Coolant checks were done. Then after seeing the bill I got charged for an air filter. Tech was too busy on his phone to engage in any customer service.

Jan 23, 2025 · T

I'm really grateful for this place, I'm from Sioux falls, I brought my new to me vehicle on a quick trip to visit family. I didn't realize I had a slow oil leak. I was a quarter quart low when I reached Omaha. And I forgot my spare oil. I'm sure I have enough to get home, but I wanted to just make sure and get a quart for the road. I came to Valvoline to buy a quart, and they just said we will top you up. Huge kudos and thanks to these guys. That is very nice of you guys to help me get back to Sioux Falls 100%. Thank you so much!

Oct 20, 2024 · Seth Allen