Vector Motorsports

Can’t give 0 or negative stars so I guess they get 1. Car was dropped off late February-early March with a list of everything I wanted done but was open to changes. Talked to Matt the year prior about everything I wanted 500-600 hp vehicle and it was agreed that I had a good budget for what I wanted. I admit the wiring on the vehicle was a mess but we’ll get to that later. Car sat outside for 2 months with nothing being done until I threatened to pull the vehicle out. Magically the motor was out in 1 day and the vehicle again sat outside. I was suppose to be paying as they got work done and paid around $12,000 before finding out nothing was being done on the vehicle. They asked for more to cover the “labor” they were doing when they weren’t doing anything and the motor was in pieces on a stand. Had to again tell them I was going to pull the vehicle before work continued. I bought some parts from motionrace works, ICT, Jegs and other name brand parts, was told they weren’t gonna work and they weren’t gonna use them. I got these companies involved and they insisted I got pictures of the parts not working, to which I asked Vector for pictures and never received any because their e-mail “wasn’t working”. Had to talk with the owner Sam Moore and she assured me she would take a more “hands on approach” and make sure the vehicle would get done correctly “they are a fabrication shop” was the sentenced she used. Had to continually push them to get the work done. Was told my battery was bad, so I agreed to a new one and they got one that is not the same CCA as the old one and to tall to work for the cover to go over top. Couldn’t make the audio system work after they unplugged to wire in the Holley computer and battery relocation. They damaged the timing cover with a screw driver and tried to sell me a new one for $160 dollars to which I found a black timing cover and billet timing chain set for the same price. Decided to show up and see their progress to find the whole front of the engine apart because the water pump “was hitting the timing cover” after 9 weeks of the water pump being on the vehicle. Was told that it’d only take 20 hours to rewire the vehicle, which turned into 40 without them asking or informing me at all, again the wiring was rough but being informed it would have taken more time would have been nice. They started adding parts and time that I didn’t approve of or even know about until I asked about them after seeing them. Never was given an official estimate only receipts of work done. The coolant cross over pipes were left loose and just banging around on top of the engine. Finally it came time for the dyno and I was told it’d take 2-3 days. I had a ride to go and get the vehicle and was then informed it wasn’t finished. Had to wait another week of it being “dyno’d” only to arrive on Friday with the vehicle incomplete. On the drive home a bracket was banging on hood, 02 sensor wire was left dangling down, power steering pump was left low and whining the hoses they said they’d adjust were not adjusted. The windshield valence was left off, reverse lights don’t work, fender wells attached by literally 2 threads on the bolts, threads stripped out, tune is far far too rich and will need re-tuned. Frankly when things started to go bad the owner Sam Moore avoided me at all costs and wasn’t there on pick up. Vehicle was there for a total of 10 months and for a total of $30,000 I’m sincerely disappointed in the fit and finish and tune. I didn’t any of the extra bolts back and they want me to waste my fuel and time to come back and get them and “try to make things right” which I do appreciate but I really don’t want them charging me more money or wasting my time to screw it up. They are more worried about padding their pockets then providing a decent product. Please don’t be like me and have a 366 horsepower “good base” as they put it $30,000 disappointment from them sitting in your garage. Go somewhere else.

Dec 13, 2023 · John Gregg

The knowledge in this shop is unparalleled! If you want to be competitive in racing you need the support of people who know how to win. They have the know how to get your car exactly where it needs to be. Whether its heads up or index racing. Sam's work ethic is absolutely relentless and has my car dialed in to making super consistent 8.60 passes in my index class. Looking forward to a long successful racing relationship w these guys.

Aug 20, 2024 · Chad Smith

Hands down the only performance shop I trust to tune and wire on my NA 10.5 car. They did a stellar job on all the custom Holley harnesses and then safely tuned the car on Q16 race fuel. Highly recommended!

Aug 23, 2024 · Kevin McMullin

Hands down the best customer service I’ve had in yrs. They made me feel like family and answered all my questions. I didn’t get taken advantage of and felt like I got treated more than fair on pricing. It didn’t matter if I was spending a couple hundred or thousands, they made feel like my stuff was just as important as anything else. The major thing that stuck out for me was no surprise invoices at the end and they always kept me in the loop if an issue popped up. Oh and my stuff wasn’t in shop jail. They were quick and clean with the work. Will be returning in the future

Aug 20, 2024 · travis burkett

Great Place! Had an engine and transmission tune completed on my CTS-V and couldn’t be happier. Completely different car for the good, from the way it sounds to the way it shifts and everything in between. Perfect!

Oct 15, 2024 · Brian Theis