Victorville Collision Center

If 0 Stars was possible that is what they would get I am parked at their estimate parking only spot and the owner comes out and tells me I need to move my car didn't even ask if I needed help. Threatens to call a tow truck to have my car towed and still has not offered or asked if we needed help. So that I spoke to a different worker who informed me that that rude person who told me to move was the owner. That is a horrible way to treat possible customers. But the lady who informed me the rude man was the owner was very nice

Jan 21, 2019 · Dakota Atkins

Recently was involved in a small fender bender. The gentlemen I accidently backed into had some scratches to the paint and dents. Byron took care of us. Reasonable price, quick then around time and great customer service. Appreciate the communication and easy to work with. Gave me and the guys who’s car I hit copies of all receipts, updates on status and even stayed after hours 15–20 mins post closing to pick up car. I don’t know about the reviews I see but def did not experience anything remotely to half the negative comments in here. Gracias Byron. I’ll be returning to have my car worked on. Saludos!!!!!!

Dec 16, 2023 · Luis Diaz

If I can give this one star trust me I will. I’ve had the worse experience with this place. The owner Byron Ramirez is very rude, arrogant, unprofessional, and he has a smart mouth. He is not good with his clients, he is a liar and very manipulative. He says he will fix your car but he doesn’t really fix it. He makes the problem go away temporarily so you won’t bother him. He should not be able to run a business with this kind of attitude. He sold me a car which was salvage but he never told me that information. Instead he hid the title to the car under papers and tried to hide it. When we received the car, the engine light came on later. We called him later that day to try to return the car due to it being salvage and we were not informed by him but he shook us off saying he was at lunch and hung up on us. Very very disrespectful. We told him again that we want the money back but he says that he doesn’t have our money. We also gave him all the reasons why we wanted our money back. we told him that the engine light was on and we need The certification for the light in order to register the car and the smog. We complained to him giving him all these reasons why we wanted to return the car. He was manipulating us saying that he would fix all the problems on the car instead of giving us our money back. Still never even fixed the cars problem and we are still trying to get our money back. I’m informing all of you guys to not fall for his charms or manipulative ways and lies. He is a very very very bad business owner. Don’t believe anything he says. Hopefully you guys learn from my mistakes. ZERO STARS. DO NOT RECOMMEND

Jul 08, 2019 · Donna Levells

I had a very pleasant experience getting my car repaired here . From the beginning Byron reassured me that everything would be taken care of , being that I am a Lyft driver, it was really important for me to have my car fixed in a timely manor , my car was ready in 1 week and looked flawless when I picked it up. They are good people here and really do what they can to help their customers .

May 11, 2018 · alicia lopez

DO NOT RECOMMEND 🚨🚨🚨🚨🚨🚨 I was into a car accident with the brother of a worker at this shop back in January 2021. His truck was carrying heavy wood and pieces of that flew off and hit my bumper. Unfortunately, I decided to not file a police report because this guy had no insurance so we went about this on our own. He did not want to fix my car for the damages and instead referred me to his brother, whom works at this body shop. This person tried to give me a bumper that wasn’t a match to my car and told me to come back in a week. So I did. When I picked it up, there was damage to my trunk (paint chip, and a deep dent). I called him and he was willing to fix it but on HIS time and seconds later I was blocked by his brother AND him. This was the worst experience ever. This has been the most disgusting service I’ve ever gotten anywhere.

Apr 29, 2021 · Jennifer Flores