Villa Marina Auto Care

Called AAA to have my battery replaced and they sent someone from this shop to do the service. After popping open the hood, technician asked if AAA quoted me a price. When I said no, they claimed it would cost $330. I showed them a previous invoice from AAA for the same work done in 2020 and jr was $253. Technician then claimed inflation was $17 a year (where did this number come from???) and that the installation was not standard. I then asked to see the cost of the battery and he pointed to the $223 non-member price despite me being a member and that price being listed at $199. I eventually told them to leave as I felt I was being exploited and would be taking my business elsewhere. Been a AAA member for 20+ years and never had an experience like this. Cant believe a reputable company such as AAA would be affiliated with a predatory shop like Villa Marina.

Jan 19, 2025 · Bryan Burgan

The battery in my 5 year old car finally gave out and my regular mechanic was swamped with work so the company I called for a jumpstart was Villa Marina so I went over and got the battery replaced. While they were doing it, I found out that they are separate companies. They did a great job and I was out of there quickly. They even had the battery in stock.

Jan 17, 2025 · Larry Falkin

Fernando has helped me twice while I was traveling in LA and needed quick repairs done on my Porsche Macan. Super communicative and friendly - they work extremely fast and are very intentional about using oem parts. Cannot recommend these guys more - amazing experience

Dec 04, 2024 · Landon Bernas

I came in beacuse my dealership service center had given me a huge maintenance estimate fixing all kinds of things I did not know were an issue. Villa Marina Auto Care was on the AAA site and had good reviews so I came in for a 2nd opinion. Fernando and his team were very quick and detailed in breaking down what was necessary and what it seemed like the dealership was tacking on just to make money. I wound up paying far less at Villa Marina but getting much clearer and better service. It was done overnight and Fernando even followed up a few weeks later just to make sure the car was running well. I'll definitely be back for my next service.

Sep 05, 2024 · Alexander Poe

Have a fiat 500 that had a battery problem on culver and Braddock. Live a mile down the road. They were supposed to be here at 6:04. Nobody showed up. Kept getting text messages updates that they were coming. Called at 6:20 and they said they denied my request. Why was I still getting updates that they were coming? 10/10 would not recommend. Terrible place. The lady on the phone was nice though so thank you for that.

Aug 25, 2024 · Dennis Pine