Volvo Cars Lisle Parts

Volvo Cars Lisle Parts, located at Parts Center, 4325 Lincoln Ave, Lisle, IL 60532, USA, falls under the Auto Repair Stations platform category, primarily offering Volvo auto parts and potentially related services. You can contact them at (630) 874-6490 or +1 630-874-6490.

Customer reviews present a mixed view of the customer service at this location. Some customers have reported positive experiences, particularly regarding the sales process. One customer highlighted:

• Positive Sales Experience: A customer praised Lolita for her prompt communication and assistance, enabling a quick test drive and vehicle purchase.
• Helpful and Pleasant Staff: The customer described the overall staff as pleasant and helpful.

However, other customers have expressed significant dissatisfaction with the customer service, specifically citing:

• Inconsistent Treatment: One customer reported being ignored while others who arrived later were assisted promptly.
• Loaner Car Discrepancies: The same customer was initially told there were no loaner cars available, but later observed another customer receiving one.
• Perceived Favoritism: The customer felt they were treated differently, possibly due to perceived favoritism towards other customers.
• Lack of Basic Courtesy: The customer noted that they were not even greeted upon arrival.

The reviews suggest that while some customers experience positive sales interactions, there are concerns about inconsistent customer service and potential favoritism. Potential customers should be aware of these reported inconsistencies and consider them when deciding whether to engage with Volvo Cars Lisle Parts. It is recommended to communicate clearly and directly with staff regarding service expectations and availability.