Volvo Cars Lisle Service

I took in my Volvo xc60 with alignment issues( since I took it to Firestone tire and alignment shop and they did 2 alignments and my car was still pulling an jerking to the side ) and with symptoms of a bad rear air compressor. John suggested to me instead of just charging me for the alignment first to address the suspension code I had on the dash and afterwards if alignment is still needed to do it then. They changed the compressor and did the alignment. My car now drives like new, great work!!! And John thank you for your help. I couldn’t be happier with the service this Volvo location provides.

Jan 16, 2025 · Martin Gjurov

Edit: The service department is making this right. Other than this key FOB issue, the service has been good. I bought a brand new key FOB, was charged $28 to replace the battery, then a few weeks later when it stopped working, the tech says the internal parts are damaged which cause the battery to drain faster and I need to buy a new FOB for $500. I haven't opened the FOB. The only way it could have been damaged was from the original tech that replaced the battery for $28.

Dec 11, 2024 · Troy Nelson

I recently had the pleasure of owning and driving the Volvo XC90, and I can confidently say that it deserves nothing less than a five-star review. This exceptional SUV has left an indelible mark on my automotive experience, setting new standards in terms of safety, performance, luxury, and overall satisfaction. Let's begin with safety, a hallmark of Volvo's legacy. The XC90 boasts an impressive array of safety features that left me feeling secure on every journey. From advanced driver-assistance systems like adaptive cruise control and lane-keeping assist to innovative features like the Pilot Assist semi-autonomous driving mode, Volvo has truly prioritized safety. The XC90's reputation for safety is well-deserved and provides peace of mind for both the driver and passengers. Moving on to performance, the XC90 offers a range of powertrains to suit various preferences. I opted for the T6 model, which combines a turbocharged and supercharged 2.0-liter four-cylinder engine with an electric motor. The result is a potent and efficient powerplant that delivers ample power for highway cruising and confident overtaking. The ride quality is exceptional, with a comfortable suspension that soaks up road imperfections, making long drives a pleasure. Whether you're tackling city traffic or embarking on a cross-country road trip, the XC90 handles it all with grace. The interior of the XC90 is a true masterpiece of Scandinavian design. The attention to detail is remarkable, from the high-quality materials to the minimalist yet elegant layout. The cabin exudes an air of sophistication and refinement, making every drive feel like a luxurious experience. The seats are incredibly comfortable, providing excellent support during long journeys. The infotainment system is intuitive and responsive, adding to the overall convenience and enjoyment of driving. Space is abundant in the XC90, with ample room for passengers and cargo. The third-row seats are a valuable addition, allowing for versatile seating arrangements or extra storage space when needed. Whether you're transporting a family or simply need room for luggage, the XC90 accommodates it all without compromising comfort. In terms of aesthetics, the XC90's exterior design is a testament to Volvo's commitment to blending elegance with ruggedness. Its bold front grille, distinctive LED headlights, and sculpted body lines make it a head-turner on the road. It's a vehicle that exudes confidence and presence, whether you're pulling up to a business meeting or embarking on a weekend adventure.

Sep 10, 2023 · Tony D.

Can’t say enough about their service. Always helpful and patient when experience problems. Willing to go the extra mile. Top notch compared to other Volvo service centers.

Nov 25, 2024 · Ann Marie Kartsounes

Beware! This dealership systematically scams its customers. I brought my Volvo XC40 Recharge in for complementary scheduled maintenance. The service advisor ran a wheel alignment check, showing me a report that one zone was out of alignment (red), and suggested I pay ~$165 for an alignment. I agreed. Once the service was finished, the invoice included an additional ~$13 charge for an "environmental fee." I asked what that was for since I didn't get an oil change or anything, and I was told they charge that to all customers with no exceptions--regardless of whether any hazardous material was disposed of. This fee was not disclosed up front and I was forced to pay it. Next, I asked to see a copy of the post-alignment check report. I was told they were having trouble with their printer, but I insisted. When they finally produced it, the new report showed the alignment was actually worse (now three "red" zones instead of just one)! I said I wanted a refund since the service was not not completed satisfactory, and they refused. I have emailed and called the service department manager several times about this issue, but they have never called me back. It is clear to me, they are systematically scamming their customers with hidden fees and selling services they may have never even performed! Stay away!

May 02, 2024 · Jeremy Kay