PRIORITY TRUCK CENTER

**THIS PLACE IS AN ACTUAL SCAM - BEWARE - THIS REVIEW IS FROM AN ACTUAL TRUCKING CARRIER** Few years ago our truck needed a roadside for a water pump belt and they told us the mobile unit will arrive in 1.5 hours... it showed up 7 hours later without the proper belt. The belt replacement became a tow to their shop and 2 days later they gave us a bill of $7000. They wont scam everyone all the time but they will scam you when the opportunity is right. Look at all the reviews claiming "scam & robbery." They are wolves in sheep clothing as they will steal from you while smiling.

Feb 12, 2025 · Dan H

2/13/25 DO NOT USE!!!! SCAM ALERT!! Will quote a figure over the phone and charge double if not more when they get your car on the bed. We needed a tow 3.5 miles to Discount tire. Dispatcher said $125 and $5 per mile. What they DIDNT say is $5 a mile from wherever the driver was coming from as well. So what we thought was a $150 tow - was now $270 because the driver was coming from Batavia. We called the “Oswego” location which come to find out is not an actual location. Which of course is not disclosed. Then when you ask them to put the car back on the street and you will find someone else. They said it would be $200 to unhook the car. The “owner” was combative and called us liars for speaking up about the quote originally given. Dishonest business. Just look at the reviews below. Will report them to BBB. Be careful when you search up a tow near you, this place says they have an Oswego location and then told us over the phone they are in Batavia. We checked out the address they have in google in Oswego and the building is unmarked and not such business.

Feb 13, 2025 · Courtney Richardson

Called to have a Forklift moved to a new building. Dispatch said they have a driver in the area, shouldn't be more than 20 minutes. An hour goes by and I call again for an eta, they say 20 minutes out again. I ask the dispatch if I can pay over the phone, he says they can do venmo, cash app or zelle over the phone. I tell him I only have a credit card and he replies they will figure something out. The driver calls and says he is on the way, but goes to the wrong address at first. Over the course of the 3 hours this took to tow a forklift 3 miles, the bill is over $1,300. I was never told an hourly rate, or told I couldn't pay with a card, or else I would have called a different company. They took their sweet time and dodged answering important questions I asked, also held my Forklift for ransom if I didn't find a way to send the money. No professional company refuses to take a credit card, beware this company. They take as long as they can to get another hour added to their $300 an hour rate and they'll lie to you about acceptable forms of payment. Awful experience and they will never get my business again. BBB complaint will be made next.

Feb 04, 2025 · Nick Islas

This company tried scamming my partner this morning in Schaumburg. They quoted him $700 and then when they had his truck on the bed, the price changed to over double ($1400+)what the original quote was. DO NOT USE THIS COMPANY. We are looking into filing a complaint with the BBB, Attorney General's Office, and legal action against this company. STAY AWAY!!!!

Feb 04, 2025 · Amanda Wnek

If zero stars was an option, they’d get it. Quoted me $750 “Give or take a few dollars”. 22 mile tow ended up being almost $4500. Never ever ever use this company.

Jan 16, 2025 · Shook Miller