Walmart Auto Care Centers

Was first 1 there 7am. Needed a tire warranty done. He looked up my vehicle warranty and wasn't in system. Good thing I had receipts. Show the service tech. Was still going to charge me. After 1 1/2 hours of waiting mechanic came in said he couldn't find a leak and that my tire had a patch already. I immediately told him that's impossible I just bought them and have not had any tire repairs. That they sold it to me that way. So after talking to Angelina and Adrian. I was informed they would fix tire and wave fee. I said that's fine. What about the problem with having a used tire sold to me. That's when the service tech at the counter wrote up a work order to replace the tire for free. I said thank you and signed for the work to be done. Then Angelina and Adrian said they won't do that. I told them this isn't right and left. When I got to my vehicle and started it. The tire I went in there for had less air in it then when I got there. And valve stem vap was missing. Tire sensor was still lit up on dash. I called and filed a complaint. Do not get Car work done at Walmart.

Dec 03, 2024 · Jerry Hansen

Called here around 330pm today to told them my tire might be a little off rim and needs a patch job. Then asked if that's possible today. They responded that "it's about an hour wait and they close at 7. I said great, I'll be there in next hour and I asked if need to leave my name or anything to get me in the queue. They said "no it goes by when you get here." So I got an Uber to my friends work to borrow his car then to my house to take my tire off in the freezing cold to bring in. Got there about 420 and they said "oh yeah we actually switched to appointment only right after you called" they said somethings its a management thing about didn't know what staff was leaving already so had to make adjustments. So i came up empty when i was told otherwise. Never had this kind of experience anywhere. Hope no one else has to either. Thanks for nothing

Dec 05, 2024 · Anthony Martinez

OK just did not i the tires I needed and did not know how long to get them. Was travelling thru due to family emergency so could not wait. The gentleman who i talked to did not seem to want to help me as I did not have an appointment. There loss on a sale of four new tires.

Oct 17, 2024 · Jon B

Was wrongly directed over the phone to make an appointment to fix a tail light and blinker light. I showed up to my appointment on time and my name is in the system under a fix tire. The associates attempted to have me wait as a walk in (4-6) hours, until the manager came and gave me my appointment slot. The man I spoke to on the phone claims he wasn’t the one who I spoke to but it was quite apparent.

Oct 15, 2024 · Halle Pulliam

I would highly recommend not taking your vehicle to this tire and lube center. They lie about any of the services that they actually provide. They are charging you $25-$45 for oil changes not filling your washer fluid not checking your grease fittings not filling your differentials vacuuming your cars or checking your tires. They don’t have an actual manager there that can handle customer service. Front desk people lie threw there teeth and Asked two separate times to have them make sure the diff was filled. They just try to come up with their own policies on what they’re doing. This place is a joke.

Aug 12, 2024 · Braxton Sutton