West Coast Towing

Well , unfortunately I had a run with WCT from my apartment complex long story short they refunded me my money on a tow so I’m thankful for that. Today about 5 minutes ago 02/07/25 Daniel came by when my sister ignorantly parked in a NO PARK ZONE. Him and his colleague already have my sister car on the lift and thankfully brought it down and let us off with a warning. I appreciate them for allowing us off the hook with a warning. Thank you Daniel and Unknown driver !! My sister and I appreciate the warning!!

Feb 07, 2025 · Victor Guzman

I don’t know how this company is still in business. They are incredibly rude and love to hang up on you. They illegally towed my partners car from our apartment. Property management tried to call them multiple times to tell them they did an unauthorized tow. They wouldn’t answer and had to inform PD about the illegal tow. Once they picked up the phone they answered me and I informed them that PD was in the know and they all the sudden, wanted to release the car. They’re just out here trying to make money off innocent people.

Jan 03, 2025 · Sarah Sumner

This company engages in unethical practices. It is concerning that they continue to operate despite their questionable activities. Based on the numerous negative reviews, it is clear that their reputation is well-deserved.

Feb 16, 2025 · jayroop bajwa

First thing first I wanted to thank the receptionist/cashier for helping me during the process of getting my car out. I believe her name was Melissa I’m not sure. Good Customer Service! No Issue, No Attitude, etc. Just there to do her job. So this was what happened I was unloading groceries from Costco next to my stalls 10-15 minutes later my car was gone including my groceries inside. So I tracked the car and it was still inside APT Property then we caught it and ended up following to their tow yard, I offered the tow driver the Drop Off Fee ($150) and you can tell he wanted to tow my car for EXTRA FEE ($305) initial towing & ($74) Storage Fee. He came out and we had a conversation etc. I asked politely why my car was towed and he replied that I was parked on the fire lane and showed me a picture but theirs is no Fire Lane. We had a normal conversation then in front of the tow yard. All I wanted was my car since I have my wallet & groceries inside And I said very politely: Look man I just want my car back I don’t want any legal issues and get any lawyer involved and let’s work things up! POLITELY Next thing you know he got rattled and started running his mouth saying: CALL YOUR LAWYER! Blah Blah. I’m like cool no worries. I was very polite and calm. The next day! I came in to pick up my car and I saw the tow driver who towed my car & his name was Cooper, Stinson approx “5’7, white, 26 years old with 1999 tattoos on his knuckles and upper eyebrow so I said what’s up he went DID YOU CALL YOUR LAWYER YET! like he “a big boy” in the towing yard and I said: Yeah! he gave me money to get my car back lol then he went inside because he needs to move a car because it was blocking my car. So when I was about to go inside the yard to get my car I just kept staring at Cooper Stinson like shaking my head. Overall I have no issue with the towing company (West Coast Towing) but the thing is Cooper thinks he’s the man & tough like he’s the CEO of the Towing Company. My guy! Please check yourself next time don’t be acting all tuff and learn how to respect others especially when they are respectful, very polite, and composed with you I was trying to talk to you the night you towed my car at the APT Complex, and the fact I just want to work things up! The Money is not an issue here! It’s your Lack of Respect from an individual like you! You act like a gangster or something and I know you ain’t one based on your Public Record.

Jan 24, 2025 · Sonny Ferrer

They're hiding their shady business practices, when they're closed they answer the phone but when you're ready to pay they make you wait for hours. Someone quoted me at 400, once I got there it was higher then what the price was promised. I had to call their security company just to get someone out there. I called their phone 20+ times. You can't get your car you give them the key to bring it to you. After I picked up my car I noticed that they kept my car unlocked the first time I went. I don't trust them and neither should you. 0 stars should be a option because of businesses like this one.

Nov 07, 2022 · Jason Clopton