Wheel Works

Here is the translation: “Total lack of punctuality and understanding of the estimated time for the job. I was initially convinced that they would finish the job in an hour, which turned out to be a lie. The tire replacement took three hours, even though I had an appointment for the service. Additionally, there is no option to pay with Apple Pay, only with a card, which the staff fails to mention. I strongly recommend choosing another place for car servicing.”

Nov 24, 2024 · Konstantin Konstantin

The experience I received from staff is very nice and friendly, I am visiting same wheel works place for more than 2 years, I have very good satisfaction from the staff for both Allignment service and friendly ness. This time I had Bridgestone tires on my car , I felt that I am more of Bridgestone Family member.Now I had Bridgestone tires and the same tires was taking care by Bridgestone staff for keeping good Alignment and long life of my Tires.

Feb 19, 2025 · Venkata Kiran Kunapareddy

We waited 6 hours for a wheel alignment. It could’ve been faster but the guy working there “overlooked” our case when the technician brought in the paperwork indicating the car was finished. We were waiting inside at that time already. The guy could’ve done more to check on our car since he obviously knew we have been waiting for a very long time and is already onsite. Such disappointment for this place.

Jan 07, 2025 · Victoria

Wheel works location with lots of parking, they are typically busy as usual but if you make an appointment online it is a seamless process. Their service is fast and top notch and won’t try to scam you. As long as you are respectful to them, they will be respectful to you. They are very understanding if people’s situations and will try to get you back on the road as safe as possible. Lot’s of waiting space or there is a starbucks across the street if you want to wait for your car.

Aug 02, 2023 · Benjamin Tan

Don’t waste your money at this place. They are trying to screw the customer and are very rude. Here is my experience: 1. I scheduled a service online on a Sunday afternoon 2. After reaching there I was greeted by a manager called Peter. He was initially ok but later he said I have to wait for 2 hours and there were 3 customers ahead of me. 3. This shows that their appointment system is a joke and they don’t respect customer’s time 4. The last straw was the condescending and rude attitude shown by Peter and his cheap staff members. 5. I asked about discount for thanksgiving and expressed that their prices were too expensive for a simple tire replacement service but Peter laughed sarcastically and asked me to come back on thanksgiving. He was very rude, unprofessional and frankly annoying. 6. This attitude won’t win them any customers. 7. In fact I heard Peter trying to swindle money out of various poor customers and up sell them on oil change, tire sensor change and other services. 8. Don’t use this wheel works location. The staff is downright unprofessional and vile. 9. I had really good experience with another Tire shop in Milpitas area take your business elsewhere.

Nov 17, 2024 · Real Napster