Wheeler's Off-Road, Inc.

Ordered some bilstein/OME struts for my tacoma. Wheelers had the best price out of anywhere online and also pre-assembles them for you. They arrived within a few days and were packed nice and securely. Haven't installed them yet, but pleased so far.

Oct 10, 2024 · Rajiv Dhaliwal

I had a transfer case rebuilt by these guys and the turnaround time was less than 2 days. Got it installed with no issues and was out wheeling the same day. Lots of new hardware and everything came back so fresh and so clean! I almost rebuilt it myself but for the price I paid. $1143.88 + $48 shipping there it was a deal. The rebuild kit itself is $600, so the extra is worth the headache I avoided. The build is a little cheaper if you dont choose the aftermarket bracket. Thank you for the great work!

Apr 27, 2023 · Warren Edwards

The customer service is excellent. I had an issue with my order and my emails were returned within the hour. The gentleman I was in communication with was always very friendly and professional. The issue was resolved far above my expectations. They are very fair and reasonable. Their pricing is comparable with other sites. It's very refreshing to find a company that still values their customers. I look forward to doing business with them again.

Aug 11, 2020 · Eric “Easy E” Stewart

It's been a non-stop nightmare. Initially they shipped the wrong front springs. Wheeler's required me to pay for return shipping even though it was their error. I sent in all their required documentation for a return and was promised a refund. 3 months later (today) I get a UPS notification that my items are delivered to a house I already moved from. I called to ask why they shipped the order and they had no record. I already purchased from another vendor. Such a frustrating experience. Still no refund. The guy I talk to never transfers me to the person managing returns and lies to me about getting a refund. Would not recommend.

Feb 15, 2022 · Joshua Garcia

Horrible company with extremely rude staff! Spend your money elsewhere. Waited over 4 months for an $40 order of small hardware that I never ended up receiving. There were some technical difficulties with usps that led to the package being stuck at a facility in California. After about 25 phone calls to customer service at wheelers over the course of 4 months getting the same excuse about their “returns lady” being out of the office and that I would get a call back later that day I came to the realization that I’m never going to receive this order. I’m a very chill and understanding person and have been very friendly in my interactions with the worker at this company because I understand that accidents happen. But my last phone call with a guy by the name of Matt in customer service sent me over the edge. If I owned a company I would be embarrassed if I had an employee this rude answering the phone. Finally had to cancel my order. How hard would it have been to just resend me out a new package instead of playing this back and forth game? What a joke

Jan 13, 2022 · Logan Hayden

My shocks and struts were blown on my Rock Warrior, so I shopped around and found a great deal on some new Struts and shocks for all 4 corners.  Wheeler’s  assembled the coil springs on the shocks, so that it was faster for me and I got to keep all my fingers! I ordered them Monday afternoon, they got them built and shipped out the next day and the whole set delivered here in Texas in time to install them on Saturday. I couldn’t have been more impressed! I appreciate the solid information given on the phone about the products they sold me and the quick customer service from Steven and Lincoln to get them out to me. Having the best price and free shipping was a bonus! Ps. I had a second order for some products that they direct shipped from the mfr that went thru their sister company called Trail Gear. But that was ok, they beat the pants off the price it would have cost me to order directly from the mfr!

Mar 04, 2025 · J Mo