Wind & Sea Towing

I called AAA and was told 1 hr for a flatbed and the driver arrived withn the hr and got me to the dealership prior to appointment. Zack the driver was very pleasant, knowledgeable and careful hooking up my vehicle. I would recommend based on my experience.

Feb 05, 2025 · Scott Easley

We had a flat tire but were able to get to a safe place. We called AAA and they connected us with Wind & Sea. They arrived within the time frame stated. Once the tech arrived he realized that the hole in the tire was too large to fill with air so we could drive to get it repaired. He then called for a tow truck. The tow arrived earlier than anticipated and quickly got the car up on the lift. He drove us to the tire shop and was courteous and friendly.

Dec 17, 2024 · Emma Luca

In my experience most tow companies are a nightmare to deal with due to their greedy, shady, unethical business practices and behavior. But Wind n Sea is the worst. I slid off the road and into a dirt embankment with a large rock on the way up to Big Bear and broke my front wheel and my airbags went off. So I called AAA and they dispatched a Wind n Sea tow truck. When they got there I told them I wanted it towed to my friend's cabin that I was headed to. The driver told me that he could not tow it there and it was the law that if the airbags are deployed, it MUST be towed to their yard and I had no choice. He then told me not to worry, it would be free. So at this point, according to the driver, my choice was to either leave my car on the side of the road until it gets impounded by the police, or have it towed to their tow yard free of charge until I am able to have it taken to a mechanic. So I begrudgingly let him tow it to their yard. Two days later after being put on hold for over 10 min I finally spoke to whomever answered the phone. They told me that to get my car i would have to pay over $1000. I mentioned that their driver told me it would be free of charge and that I was forced to have it towed there and he didn't care. Then he told me that it would actually be over $1200 to pick it up. $1200 for TWO DAYS!! Clearly this place is running a huge scam extorting people who are at their mercy. So if you are able to avoid doing business with this place you will save A LOT of money and problems.

Dec 10, 2024 · Mr Emann

Time increased from an hour to two hours with AAA, going to attempt to cancel call after reading reviews Update: they accepted the call from AAA knew good and darn well that they couldn't take the call after waiting 2 hours they canceled. Please find another tow company you guys so you don't waste your time. I don't know what kind of games they like to play

Dec 11, 2024 · Nurse

The worst service ever seen in my entire life!! They scheduled my towing for one hour and forty five minutes but they did not arrive, then they added another forty five minutes and did not arrive, no communication at all so I called them directly because they were sent by AAA, this time they got me on hold for another thirty five minutes and they said the driver was on his way about 20 minutes arrival time. Again they never showed up, when I called again they told me it will be another hour!! When I complained about it they cancelled my call!! So they got me waiting for four hours and at the end they ignored my service call. I have never seen a business so unprofessional. Good advice, stay away from this company. I hope AAA takes note of this.

Nov 12, 2024 · Dr Armando Mendoza