Beach Cities Car Wash

DO NOT BRING YOUR CAR HERE. I paid for the hand wax detail for $125. When I picked up my car, the windshield was *covered* with scratches. I can barely see out of it now. They also somehow locked in stains into the clear coat of my hood. They tried to gaslight me and say the windshield was like this to start(!), and that the hood couldn't be cleaned--yet they managed to clean the rest of the car without leaving permanent stains— because it only had dust and pollen. Horrible/zero customer service.

Nov 23, 2024 · gena chieco

My friend recommended this place, so I decided to give it a try. Initially, they haggled over their own coupon, insisting it wasn't theirs. After a 15-minute friendly argument, they agreed to give me $15 off, though the coupon was for $19. I opted for the $129.99 Hand Wax service, which took less than 30 minutes—seemed too fast to me. They missed several spots, so I had to walk around the car and point them out until I got tired and gave up. The inside wasn’t fully cleaned either, with a few spots overlooked. The car wasn't completely dry, and the inside of the doors, including the trunk door, was dripping wet. I still tipped the guy $10, feeling bad for the old man. I ended up finishing drying and cleaning the car myself at my friend's house. Over all it was alright, that is why I gave them 3 stars, but for $129.99, I expected better service—felt like I paid for an overpriced car wash with a super quick wax.

Feb 17, 2025 · Hani

I’ve become a regular at beach cities because they do a fantastic job every time and have incredible customer service. The manager even gave me a free wash simply for being a loyal customer. Usually I just get a basic interior and exterior wash but they’ve also detailed my car and both services deserve 5 stars across the board. Even with the basic interior / exterior wash they’re consistently detailed and thorough. Appreciate them so much!

Jan 02, 2025 · Alexia Standish

This car wash is probably one of the best detailing car washes throughout the entire LA coast. I've been to many and this one takes the cake; prices are reasonable, customer service is exceptional and it doesn't take more than 45 minutes to get a good solid detail! Great place to consider if your vehicle has not been detailed in a while!

Dec 13, 2024 · Jimmy A Idrees

Terrible experience. They scratched my car. Avoid at all costs. I arrived at 4:45pm on a Tuesday and they close at 6:00pm. I asked them if it was a hand wash. “Yes.” I proceed to the ticket kiosk and ask for the silver package and ask what is included. He tells me, “It’s an automatic wash through the tunnel. If you want a hand wash that’s $60.” I say that’s fine, pay the $60 and take a walk around the block. I come back an hour later and my car is still in the bay with no one working on it. They tell me it will be 20 minutes longer - which is fine. I come back in 20 minutes and all the employees have gone home except for one guy with my keys, who hands them off and promptly leaves. I get in my car and immediately notice the interior has not been vacuumed. They wiped down the dashboard and that’s IT. On top of that, there are water stains on my seats and scratches on the exterior clear-coat. See pictures for how they absolutely botched this wash and charged me extra for it. All pictures are AFTER the “wash.” I wouldn’t come back here for another car wash unless it was free and came with an apology and clear-coat touch ups to fix the scratches they made.

Jul 23, 2024 · Michael Salko