Brookhurst 100% Hand Wash and Detail Center
Brookhurst 100% Hand Wash and Detail Center
- +1 714-485-9416
- 14571 Brookhurst St, Westminster, CA 92683, USA
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Brookhurst 100% Hand Wash and Detail Center Introduce
Looking for a "Car Wash Near Me" in Westminster, CA? Brookhurst 100% Hand Wash and Detail Center is located at 14571 Brookhurst St, Westminster, CA 92683, USA. You can contact them at (714) 485-9416 or +1 714-485-9416. This business specializes in hand car wash and detailing services.
Customer reviews for Brookhurst 100% Hand Wash and Detail Center reveal several concerns regarding pricing, payment policies, and sales tactics. One customer reported a significant price increase for the same hand wash service, from $35 a couple of months ago to $49 recently. While they acknowledged the "good job" done, they felt the new price was not worth it. They also mentioned the cash-only policy, which is not clearly advertised, and their previous experience of being allowed to use Zelle as an exception.
Another long-time customer expressed dissatisfaction with recent changes in the car wash's sales tactics. They reported that staff members have been approaching them with fabricated stories of missed appointments, attempting to sell detailing services. They also objected to being charged $5 for using the vacuum, which was previously included in their regular wash routine. This customer stated that they would no longer patronize the business and would inform their family about their negative experience.
These reviews indicate that Brookhurst 100% Hand Wash and Detail Center has issues with inconsistent pricing, a poorly communicated cash-only policy, and aggressive sales tactics. Potential customers should be aware of these issues before considering this location.
Potential customers should be prepared for potential price changes, the cash-only policy, and possible sales pitches. It may be advisable to clarify pricing and payment options before proceeding with any services.
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Customer Reviews
It's just ok. It was great at $35 hand wash a couple months ago. For whatever reason it was $49 today for the same exact thing. They did a good job at least. Just not worth it to me at that price. I always tip the guy who cleans my car at the end, it feels like the right thing to do when I see them working hard. All in it was a $60 wash that I can get for $40 at a different place. Also they are cash only but you would never know that because there are no signs. The first time I went here they made an exception and let me zelle the owner, which I appreciated.
Sep 18, 2024 · Josh Messier
Been coming for years. I normally go every 2 weeks. Recently they have guys approcahing you for with a “ sorry i missed you when you came last time” which is a weak sales tactic. i told him it wasnt me and i didnt have an appointment with him. He tried selling me on a detail service. I went on fini tv sh my vaccuum and wash like i normally do. Yesterday i came again to do my normal vaccuum and wash and the same guy came up to me and said i have to pay $5 to vaccuum. I told him i normally vaccuum , wash and just drive away.That was my routine., but he insisted i still pay the $5 if i wanted to use the vaccuum. So no more coming to this greedy car wash and will let my family Know not to come Anymore.
Nov 06, 2024 · Joe H
Don't go to these guy for Detailed... I wasted $200 plus $20 tip.... they did a shitty job. There are still hairs on the bottom and they didn't flip my chairs down to clean (minivan). They didn't even take off the little glue residue from the new car sticker that was on the windshield... the cleaning is not even worth $20.. Detailed my A$$... don't go here for Detailed waste of money.
Aug 18, 2024 · thinh le
These guys want to charge $5 to vacuum even if you are getting a car wash . no thanks. plenty of other choices out there
Nov 06, 2024 · Dastonedninja
To owner: Express car wash/100 percent car wash same business. In your picture you have picture of express car wash too. Stop trying to deflect excuses/pretend its not same business, accept responsibility and train your employees properly. You will stop having bad reviews. (I haven't been here since a kid when my mom go here a lot)
Jun 18, 2024 · Michael Win
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