Carloops Car Wash & Lube Center

For those looking for a "Car Wash Near Me" in La Puente, Carloops Car Wash & Lube Center is located at 322 N Sunset Ave, La Puente, CA 91744, USA.

Customer reviews of Carloops Car Wash & Lube Center reveal a mixed experience. One customer had a generally positive experience, stating, "I researched a few places and found this place to be a good price for a detailed car wash. I was approached by Cesar who was very friendly, patient, polite, and informative. He helped me speak to the manager to get the price I want. What was included was a regular car wash, tire cleaning, vacuum the inside, wiped the dashboard and all the areas in the car, armor all the door sides and front areas, cleaned the mats, shampooed as well. I was grateful for the drive service to my house from Cesar (this is because they weren’t busy.) When speaking with Isa, front desk staff, sorry if I spelled her name wrong she was nice enough to ask them to find something I dropped on the side of my chair. I got a call telling me it was done maybe one hour and a half. When I arrive back to pick up my car, the car was not done, I brought my wife to inspect and we saw things needed more vacuuming, and cleaning dust and grime. The trunk was shampooed and vacuumed right. They didn’t question or made a fuss they just did it which was nice! Overall was a great first time experience. I would recommend it and go back again. Thank you to the staff and management. Hope this review helps out!" This review highlights the friendly and helpful staff, the comprehensive detailing services, and the willingness to address concerns. However, it also notes that the initial cleaning was not thorough.

Conversely, other customers reported negative experiences. One customer stated, "Used to bring my vehicle to this place but I stopped because how dirty was left after cleaning . I wanted to give an another chance but definitely not coming back again." This review emphasizes dissatisfaction with the cleaning quality.

Another customer expressed concerns about customer service, stating, "First of all , the cashier has an extremely bad attitude towards customers and I noticed she gives the same treat to the employees there as well, she is very rude and not polite at all." This review highlights poor customer service from the cashier.

However, another customer had a positive experience with the manager, stating, "I took my vehicle there today to get the windows re-do since I can’t drive like this, thankfully the manager who was there was very helpful and got it done properly. Thank you for that I very appreciate it." This review praises the manager's helpfulness in resolving a window tinting issue.

These reviews indicate that Carloops Car Wash & Lube Center offers a range of car wash and lube services, but the quality of detailing and customer service can be inconsistent. Potential customers should be aware of the mixed reviews regarding cleaning quality and cashier behavior, while also noting the positive experiences with other staff and management.

Therefore, Carloops Car Wash & Lube Center is an option for those seeking car wash and lube services in La Puente. However, potential customers should be aware of the mixed reviews and consider them when making a decision.