Five Star Express Car Wash

For those looking for a "Car Wash Near Me" in Costa Mesa, Five Star Express Car Wash is located at 2167 Harbor Blvd, Costa Mesa, CA 92627, USA. You can contact them at (949) 515-5135 or +1 949-515-5135.

Five Star Express Car Wash has received highly contradictory customer reviews, with some praising its efficiency and others reporting poor wash quality and customer service.

One customer praised the service, stating, "Five Star Express Car Wash lives up to its name! The service is quick, efficient, and leaves your car spotless. The staff is friendly, and the facility is well-maintained. Highly recommend for a hassle-free car wash!" This review highlights the perceived efficiency and effectiveness of the wash, as well as the friendly staff.

However, another customer reported a very negative experience, stating, "One Of The World worst Car Wash i have ever Experienced . Paid for the top program, Went In and out with the same dirty car. People who are working there have absolutely no customer service. They are only looking for a fight when you share your Complaints and they have even told me “show us what you can do” . This will end for sure at the Better Business Bureau and Claim Court, for the rip off there, but also for the rudeness, disrespect and attitude. I wish rating can be done with no stars But System does not allow that." This review highlights concerns about the poor quality of the wash and the extremely negative customer service experience.

These reviews indicate that Five Star Express Car Wash has significant inconsistencies in its service quality and customer service. While some customers have had positive experiences, others have reported extremely negative experiences with poor wash quality and confrontational staff.

Therefore, Five Star Express Car Wash is recommended with caution. Potential customers should be aware of the reported inconsistencies in wash quality and customer service. If seeking a quick wash, customers may find the service satisfactory. However, it is advised to be prepared for the potential of encountering poor service and unsatisfactory results.