Lightning Express Wash

+1 562-245-7666
100 W Whittier Blvd, La Habra, CA 90631, USA

Operating Hours

Monday 8:00 AM - 7:00 PM

Tuesday 8:00 AM - 7:00 PM

Wednesday 8:00 AM - 7:00 PM

Thursday 8:00 AM - 7:00 PM

Friday 8:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 8:00 AM - 7:00 PM

(198)

Car Wash Near Me California Orange County La Habra West Whittier Boulevard

Orange County . California

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Intro
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Location
Reviews

Lightning Express Wash Introduce

Looking for a "Car Wash Near Me" in La Habra, CA? Lightning Express Wash is located at 100 W Whittier Blvd, La Habra, CA 90631, USA. You can contact them at (562) 245-7666 or +1 562-245-7666.

Based on customer reviews, Lightning Express Wash has received mixed feedback, with serious concerns raised about handling vehicle damage claims.

Key points from customer reviews:

Vehicle Damage Incident: A customer reported their wiper was broken during the car wash. The staff acknowledged finding the broken wiper inside the wash.
Subsequent Window Damage: The customer's rear window broke while driving a few days later, presumed to be due to the impact from the broken wiper.
Claim Dispute and Avoidance: The owner initially agreed to compensate for the wiper but denied responsibility for the window. The owner then became unresponsive, allegedly blocking the customer's phone number.
Warning Against Damage Claims: The customer warns that the owner will avoid responsibility for damages and block contact.
Recommendation to Use Other Car Washes: The customer advises using other, possibly pricier, car washes that are more likely to address damage claims.
Positive Wash Quality: Another customer praised the female attendant for using the bug spray device and noted a "great rinse" during the wash.
Powerful Vacuums: The vacuums were described as "super powerful" and effective.
Quick and Easy Service: Customers appreciate the quick and easy "get in and out" service.

The reviews present a stark contrast between positive feedback on wash quality and serious concerns about how the business handles damage claims. The incident with the broken wiper and window, combined with the owner's alleged avoidance and blocking of the customer's phone number, raises significant concerns about the company's accountability.

If you are considering Lightning Express Wash, be aware of the potential risks associated with vehicle damage claims. While the wash quality and vacuums are generally praised, the handling of damage incidents appears to be problematic. If you have a valuable or new vehicle, you may want to consider other "Car Wash Near Me" options with more reliable customer service and damage claim processes. If you do use this car wash, thoroughly document any pre-existing damage and carefully inspect your vehicle after the wash. Be prepared for potential difficulties if you need to file a claim.

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Location

Customer Reviews

On March 10, 2024, between 3-4pm, went to the car wash. During the car wash, heard a loud noise. Got out to check and found the wiper is broken. Reported to the staff. Staff found the broken wiper inside the car wash and handed it over to me. Staff mentioned they would report to the owner. Called the owner 2-3 times daily. On March 13, 2024, the rear window broke while driving normally. It is presumed that it broke due to the impact when the wiper broke. Finally able to contacted the owner 5-6 days after the incident. The owner stated they would compensate for the wiper but cannot compensate for the window. The owner mentioned they would check the incident on video and get back, but it's been almost three weeks since then with no follow up. The owner's phone is off. Actually owner is blocking my cellphone, I was able to find out by using calling with another phone and call goes through. Please aware, if there is any damage during the wash, they will block your number and will avoid you. *Please use other carwash places even though they may slightly pricier, because they will probably fix the damages, but not here for sure.

Apr 04, 2024 · Kevin Roh

Hopped in for a quick car wash The female attendant that was working today was actually using the bug spray down device, which most people skip I really appreciate her for that. Sorry I didn’t grab your name. Thank you. Wash was complete great rinse, which is the most important part Vacuum sucked lol like they’re supposed to. They were super powerful to clean things up like it should. quick and easy to get in and out

Jul 18, 2024 · Daniel Stone

I never give reviews because I don't have the time. But I'm impressed. My wife and I went here because the other Car Wash we normally go to was filled. But I will continue to come here, incredibly how convenient it is. My wife and I paid for the cheapest wash, and the guy came out and personally washed my tires. l He also helped my wife dry her car off because she was struggling with being too short. Then an employee offered to use a fragrance spray to make my car smell better. This is truly a hybrid car wash spot that puts in a little bit more.

Mar 17, 2024 · james carr

Why would your business allow this man to do drugs and stair at female customer while smoking METH at the entrance of your carwash. He is there almost all the time. He is high all the time in the afternoon.

Aug 18, 2023 · Abi S

I wanted to give an opportunity to the place considering location and pricing. But the constant closures and lack of consistency is a dealbreaker. The place opens and closes whenever they feel like it. No respect or care for monthly paying customers. Wash is a lottery too, sometimes is good sometimes there is not difference between a quick and a premium. Bad employee attitude. The only good thing about this place is the vacuums. I’ll be canceling next week. (Sunday April 23rd 10:15 am, sunny day: CLOSED!)

Apr 23, 2023 · Alexander Lurduy