Naples Island Car Wash & Detail

We took our two cars to Naples Island Car Wash today. Our neighbors have a tree that drops sap on our cars when they're parked on our driveway in the summer, so both cars were in need of a wash! To our dismay, after paying $39 plus a 20% tip to wash each car, neither was fully clean when we drove away. Sap remained all over our cars, and they hadn't fully dried or cleaned the windows in my car. They also never told me my car was done, leaving me sitting there for nearly 20 minutes after my husband's car was "done." When we got home, I took out a damp rag to clean and dry my car, since nobody had bothered to dry more than the drivers side door on my car. I thought to try to clean off some of the sap before calling to schedule a detail - and lo and behold, with just a damp rag and a second's effort, the sap came off. All photos for this post are from after I returned home from the car wash. Door handle photos are before and after I quickly wiped it with a damp rag. What a waste of time and money. I am never returning to Naples Island Car Wash.

Aug 11, 2024 · Molly Iker-Johnson

They did an excellent job on an interior detail for my car. They also were woefully understaffed. I had an 11am appointment and they didn't even touch my car for 3-4 hours, held onto it for almost 6 hours. Decent service, but I'd recommend not making an appointment online or pre-paying, and trying to get them to be as honest as possible about their workload and staffing on the day you go there for service. It's better to come back later than to have them hold onto your car for half a day for no reason.

Sep 02, 2024 · Madrona Beach

This was the worst and most expensive "carwash" I paid over $50.00. I paid to have them clean my seats. There was a child car seat that had crumbs and popcorn. They did not vacuum the car seat. The car had bird poop that I wiped away after the car wash. They left me immediately after signaling that my car was ready the men ran off to stuff their faces with Pizza. I will NEVER go there again! Horrible experience!

Sep 01, 2024 · Sonya Hernandez

First time and last time there. There's no signs about where to pull in or anything. I turned into the small street and the worker just waved me off. I tried to ask which way did I need to enter and he waived me off again. Another worker finally approached me and told me where to go. The guy at the register was nice and they did a pretty good job at washing my car but I'm disappointed that they didn't unbuckle the car seat to vacuum underneath it. Every other plane I've been to automatically does it. So do to that and the first dude that was rude and doesn't know customer service I deducted 2 stars.

Jul 22, 2024 · Adriana Tachiquin

Went to Naples Island Car Wash & Detail for the first time today. Going on a Wednesday mid morning meant no wait. Pulled right in and they immediately started working on my Tesla Model X. Having a NIA card meant I got their #2 service for the #1 price, so gave them a Good Value rating as it was cheaper than retail. My SUV was very dirty from getting back from a Road Trip so I pointed out areas, lower front grill, side rails, that needed extra love. They didn't balk or complain, just took care of it for me. Very pleased with the service and will be back supporting a local small business.

Jul 01, 2020 · Kirk Nason