Ocean Express No. 2

Ocean Express No. 2

Operating Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 8:00 AM - 7:00 PM
  • Intro
  • Photos
  • Location
  • Reviews

Ocean Express No. 2 Introduce

Ocean Express No. 2, located at 2730 E Slauson Ave, Huntington Park, CA 90255, provides car wash services. As a "Car Wash Near Me" option, they offer vehicle cleaning solutions to residents in the area. They can be reached at (310) 980-0980.

Customer reviews consistently highlight significant concerns regarding the customer service and operational efficiency of Ocean Express No. 2. Multiple customers have reported rude and unprofessional behavior from the employees and the manager. One customer experienced difficulties when attempting to use a car wash code from a mail advertisement, with staff initially denying the validity of their receipt. They also reported being rushed and given conflicting information about the closing time.

Another customer expressed frustration with the car wash's system of providing 10 minutes of free vacuuming. They argued that this system is inefficient, as it requires customers to vacuum before drying their cars, leading to water smudges and the need for re-drying. This customer suggested that the system needs to be rethought.

These reviews suggest that Ocean Express No. 2 struggles with providing a positive customer experience. The rude and dismissive behavior of the staff, combined with the inefficient vacuuming system, creates a negative impression. The discrepancies in operating hours further add to the confusion and frustration.

The overall sentiment from the reviews is that customers are dissatisfied with the service and would not recommend this car wash.

In summary, Ocean Express No. 2 offers car wash services, but customer reviews indicate significant issues with customer service and operational efficiency. Potential customers should be aware of these reported issues before choosing this car wash.

Photos

Ocean Express No. 2 0
Ocean Express No. 2 1

Location

Customer Reviews

The employees and so called manager were very rude. They were giving me a hard time for a car wash code from an ad I received in the mail from them. The “manager” came and was telling my the receipt I had (which was clearly valid that it’s there location) didn’t work. I ended up zooming in the phone and had them scan the bar code and they were then trying to rush me out. Google says they close at 7 but according to them they closed at 5:30. Never washing my car here again. They are very rude and unprofessional.

Jan 24, 2025 · Juan Carlos Silva

Owner, what were you l thinking when you came up with the idea of 10 minutes of free vacuuming? Do you not understand that we still have to dry our car so there's no smudges from the water? How do you expect me to vacuum my car first THAN dry it ? It makes no sense to me and it actually takes people longer since now we have to re dry it and make sure we get rid the dry smudges of water. Re think your system because right now it's very inefficient.

Jan 06, 2025 · Abraham Rosas

Even if you pay for the best wash the machine rushes you through not cleaning anything not worth the cost you still have to dry it your self even if you pay formthe jet dry save your money

Oct 27, 2024 · Pleasant Bargins

The people was very professional and nice.

Nov 01, 2024 · O B

2 by 2

Jun 05, 2023 · Robert Salazar